11 Reviews
Write a Review11 Reviews of Mark Graffagna
April 28, 2024
Brendon was a fantastic service advisor and handled all my needs in a clear manor. He was very knowledgeable and explained all the services well to make me feel confident. Thank you so much Brendon! my needs in a clear manor. He was very knowledgeable and explained all the services well to make me feel confident. Thank you so much Brendon! More
Other Employees Tagged: Brendon Chervinko
March 19, 2024
Mark G in sales and Jeff H in service are exceptional to deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from p deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from purchasing through services. More
January 20, 2024
November 01, 2023
Recently bought a new BMW X5 from Bill Jacobs Naperville, and Mark Graffagna was our Client Advisor. I would say that this was one of the smoothest purchases we have done. He answered our questions and advis and Mark Graffagna was our Client Advisor. I would say that this was one of the smoothest purchases we have done. He answered our questions and advised us very well so that we could make the right decisions. There was no hassles right from the beginning till we got our car delivered. More
July 07, 2023
We bought our first BMW 2024 X7 M60i from Bill Jacobs in Naperville IL. We were fortunate to get Mark Graffagna as our salesperson. He exemplified great customer service and made sure that we were in the lo Naperville IL. We were fortunate to get Mark Graffagna as our salesperson. He exemplified great customer service and made sure that we were in the loop throughout the process. In fact, this is the first time we purchased a car without even test-driving but were very comfortable due to the guidance and transparency that Mark provided throughout the process. The entire Bill Jacobs team took great care of us and made this memorable. I highly recommend working with Mark and Bill Jacobs. More
Other Employees Tagged: Aldijana Hodzic
May 31, 2023
Mark G, Mike, and Khalil helped me to get the car of my dream. They are very friendly, kind, and professional. dream. They are very friendly, kind, and professional. More
Other Employees Tagged: Mike Alder, Khalil Guissé
May 30, 2023
Christian Johnson have great advice to me during the financing process. You can’t put a price on that! Thanks for getting me my dream car guys! Highly recommend Bill Jacobs BMW financing process. You can’t put a price on that! Thanks for getting me my dream car guys! Highly recommend Bill Jacobs BMW More