Mark Hannawi

Service was fast even without an appointment. Tech was knowledgeable and friendly, not condescending or pushy. Price was high but fair for the amount of work and tech added some coupons I missed. Tech was knowledgeable and friendly, not condescending or pushy. Price was high but fair for the amount of work and tech added some coupons I missed. More

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Mark is very professional, always helpful and very knowledgeable. Always explain what's about the services we needs. knowledgeable. Always explain what's about the services we needs. More

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I came in on the last day of my complimentary service calls without an appointment. Mark helped me right away to get an oil change and tire rotation while I waited. The service team was super fast and wa calls without an appointment. Mark helped me right away to get an oil change and tire rotation while I waited. The service team was super fast and was surprised when Mark came to the nice waiting area to tell me everything was ready and there was no charge! As he escorted me to the car, he could see the effects of a recent muddy rain on the exterior and he stopped me. He got a guy to “run it thru the wash” and it looked super shiny for me! He didn’t have to do that extra. I would give him a 100 out of 10 if I could! More

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Mark work ethic is exceptional and very professional. He is knowledgeable and informative. Not only he takes care of you now but tells you about your next service. I will always ask for him. Great jo He is knowledgeable and informative. Not only he takes care of you now but tells you about your next service. I will always ask for him. Great job Mark More

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Great, friendly and professional customer service. My car was taken care of without an appointment in place, which I was very appreciative for this. My car was taken care of without an appointment in place, which I was very appreciative for this. More

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First time servicing with Mark, he is very nice guy he did do his best to satisfy my car needs with explanation and help I do recommend his service. Thank you Mark did do his best to satisfy my car needs with explanation and help I do recommend his service. Thank you Mark More

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As "car guy", there are only a handful of dealerships that I consider as above average. These folks have treated me exceptionally. that I consider as above average. These folks have treated me exceptionally. More

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Worked with Lacey for the first time. Great experience. So kind and helpful. Very knowledgeable. Great experience. So kind and helpful. Very knowledgeable. More

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I had my previous 2016 Honda Accord serviced at this loction pretty much as needed and when it came time to purchase a new Honda Justin Cavazos has the best. He worked with me at every opportunity and g loction pretty much as needed and when it came time to purchase a new Honda Justin Cavazos has the best. He worked with me at every opportunity and gave me the best options possible. He is hand in glove to the service department. I am very thankful, grateful, and truly appreciative of the individuals that comprise the the service department of this dealership. It starts at the top with a genuinely knowledgeable one of a kind honest Service Manager who's main goal is helping the customer solve their issues. Bill Seifert is patient, understanding and problem solving oriented with the goal of helping the consumer. He has cultivated a team in the service department that is stellar. Everyone from Alexia Olivo, Noah Morales, Lacye Lanning, to Shelby Longoria (special accessories) are so easy going, professional, welcoming and focused on providing the best service possible. They confront somewhat difficult and uncomfortable circumstances of addressing mechanical issues and communicating options without being pushy. They are kind and thoughful and maintain professionalism. They under promise and over deliver. Proper time lines for service work be it quick or long are addressed upfront. The cost of serviecs are presented as options on the table honestly. You can not ask for more. This is my go to service center for my Honda. Any future purchases and services conducted will be made here for my vehicles moving forward. More

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Thank you, Mark, for taking care of me and figuring out what was wrong with my car! what was wrong with my car! More

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