Dealership Experience
11 yrs
Industry Experience
12 yrs
Specialties & Trainings
Relaxed salesman that is not pushy! 🤷🏻♂️
101 Reviews
Write a Review101 Reviews of Mark Hoen
August 26, 2023
Everything from start to finish gets an A++ rating! Mark was very professional, not pushy, always making sure I had all the information I needed to make an informed decision on my purchase. Upon pick Mark was very professional, not pushy, always making sure I had all the information I needed to make an informed decision on my purchase. Upon pickup of my new car, Mark made sure I was trained on all the important features of the car! I am a new Subaru owner and really impressed with my new Outback. Definitely recommend this dealer and Mark my salesman! More
Other Employees Tagged: Andrew Jennings
August 05, 2023
My husband and I were recently car shopping. I have always hated car shopping. My current experience was much more pleasant. We have never owned a Subaru but they came highly recommended. Mark I have always hated car shopping. My current experience was much more pleasant. We have never owned a Subaru but they came highly recommended. Mark Hoen was knowledgeable of the model we were interested in and most importantly he was not pushy. We purchased 2024 Outback. So far we both have enjoyed it. More
Other Employees Tagged: Andrew Jennings
August 02, 2023
Friendly atmosphere. They tell you everything you need to know about the vehicle, and financing options. They let the customers be and feel comfortable about questions in They tell you everything you need to know about the vehicle, and financing options. They let the customers be and feel comfortable about questions inquiries and concerns. More
Other Employees Tagged: Joe Bednarek, Andrew Galvan , Chelsey LaPorta
July 05, 2023
Mark was most helpful My wife and I are in our 70's and haven't bought a new car since 1998. We obviously had a lot of questions which Mark answerd patiently and knowledgeably we couldn't have asked for a haven't bought a new car since 1998. We obviously had a lot of questions which Mark answerd patiently and knowledgeably we couldn't have asked for a better experience. More
Other Employees Tagged: Andrew Jennings, Andrew Galvan
June 13, 2023
I found my used car online and got in touch with Mark Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no proble Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no problems addressing all our questions and concerns, he made sure we were happy with the car. The whole experience was very pleasant. Not once did Mark leave us to ask his "manager", or get the "numbers", or say "it's a used car it's going to have issues", or play any of those games, it was refreshing to experience an considerate straightforward salesperson. I have been shopping for over 3 weeks and have had my fair share of pushy salespersons with their surprise add-on costs. The price we paid was the price we saw online. They did offer additional protection packages and warrantees, which I did not want and I declined them without any argument. It really was a pleasure doing business with Mark and Grand Subaru, everyone we met was considerate and professional. If any of my family or friends are looking for a used car or a new Subaru, I will tell them to go there first. More
Other Employees Tagged: Brandon Metz
June 09, 2023
Very happy with my purchase of the 2017 Focus Rs. I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again More
Other Employees Tagged: Chelsey LaPorta
June 07, 2023
was very pleased with sales delivery service of my new outback. would like to pay off my loan sooner if that is possible ! outback. would like to pay off my loan sooner if that is possible ! More
Other Employees Tagged: Damien Chin, Sandy Cuttone, Matt Drwal, Andrew Jennings, Jose Carrera, Anthony LaPorta, Andrew Galvan , Chelsey LaPorta, Brandon Metz
June 03, 2023
I had a quick, easy experience buying a Subaru with Mark. I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of the absurd games many car dealers still play with markups, hidden fees, and add-ons. I declined a few optional coverages after considering whether they were right for me, and appreciated being able to do that without a confrontation. More
May 03, 2023
I was very pleased with the quality and care i received at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. More
Other Employees Tagged: Chelsey LaPorta
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