Dealership Experience
9 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Specialties & Trainings
Relaxed salesman that is not pushy! 🤷🏻♂️
97 Reviews
Write a Review97 Reviews of Mark Hoen
June 12, 2023
I found my used car online and got in touch with Mark Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no proble Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no problems addressing all our questions and concerns, he made sure we were happy with the car. The whole experience was very pleasant. Not once did Mark leave us to ask his "manager", or get the "numbers", or say "it's a used car it's going to have issues", or play any of those games, it was refreshing to experience an considerate straightforward salesperson. I have been shopping for over 3 weeks and have had my fair share of pushy salespersons with their surprise add-on costs. The price we paid was the price we saw online. They did offer additional protection packages and warrantees, which I did not want and I declined them without any argument. It really was a pleasure doing business with Mark and Grand Subaru, everyone we met was considerate and professional. If any of my family or friends are looking for a used car or a new Subaru, I will tell them to go there first. More
Other Employees Tagged: Brandon Metz
June 09, 2023
Very happy with my purchase of the 2017 Focus Rs. I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again More
Other Employees Tagged: Chelsey LaPorta
June 07, 2023
was very pleased with sales delivery service of my new outback. would like to pay off my loan sooner if that is possible ! outback. would like to pay off my loan sooner if that is possible ! More
Other Employees Tagged: Damien Chin, Sandy Cuttone, Matt Drwal, Andrew Jennings, Brandon Metz, Jose Carrera, Anthony LaPorta, Chelsey LaPorta, Andrew Galvan
June 03, 2023
I had a quick, easy experience buying a Subaru with Mark. I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of the absurd games many car dealers still play with markups, hidden fees, and add-ons. I declined a few optional coverages after considering whether they were right for me, and appreciated being able to do that without a confrontation. More
May 03, 2023
I was very pleased with the quality and care i received at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. More
Other Employees Tagged: Chelsey LaPorta
April 26, 2023
Absolutely amazing people and made the entire purchase super easy and simple. Will recommend everyone I know to visit them if they plan on getting a vehicle. super easy and simple. Will recommend everyone I know to visit them if they plan on getting a vehicle. More
Other Employees Tagged: Al Hassan
April 11, 2023
My experience with Mark and Grand Subaru was quick and painless. I found a Crosstrek I was interested in on the Grand Subaru website. Shortly after I requested more information on the car, Mark reached ou painless. I found a Crosstrek I was interested in on the Grand Subaru website. Shortly after I requested more information on the car, Mark reached out to answer all my questions and schedule a time to see the car. I met Mark when I went in for a test drive, and we immediately connected in sharing a love for the outdoors. Mark was super easy to talk to and very knowledgeable about all the Subaru products and services. Mark did a great job of getting to understand my needs and offer me the add-on products / services that fit my needs, without being pushy on the things outside of my needs. Thanks Mark! More
April 03, 2023
Mark was very helpful and went the extra yard to help our purchase going smoothly and without any problems. We were very impressed with his integrity and kindness. purchase going smoothly and without any problems. We were very impressed with his integrity and kindness. More
Other Employees Tagged: Nealy Anderson
March 13, 2023
Very pleased with the customer service at Grand Subaru! My salesman Mark Hoen was was very helpful and professional in helping me lease my Crosstrek! Very Happy! My salesman Mark Hoen was was very helpful and professional in helping me lease my Crosstrek! Very Happy! More
Other Employees Tagged: Brandon Metz