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164 Reviews of Mark Holder
May 31, 2016
Marilyn Burleson's review My experience was great. This was one of my best experiences in purchasing a new car. My salesman got me what I was looking for. I will definitely rec My experience was great. This was one of my best experiences in purchasing a new car. My salesman got me what I was looking for. I will definitely recommend him to my friends. More
by mburleson49
Verified Customer
April 21, 2016
Great job I am happy with Marks' service. He made sure that vehicle I purchased really met my needs and wants. I liked that he took time to show me all of the g I am happy with Marks' service. He made sure that vehicle I purchased really met my needs and wants. I liked that he took time to show me all of the great things the car has to offer. He also let me test drive the Genesis for two days before I decided to purchase it. More
by romelcoleman
January 26, 2016
Best Salesmen I had the pleasure of working with two salesmen. Both were pleasant and equally informative. They answered all of my questions, even when I repeated I had the pleasure of working with two salesmen. Both were pleasant and equally informative. They answered all of my questions, even when I repeated them over and over. This was a very good experience. Thank you Mark Holder and Kevin McGrail. More
by FAYMOODY
Other Employees Tagged: Kevin McGrail
December 29, 2015
Amazing Outcome Two days before Christmas my wife's car broke down, had it towed to the dealership. Dan Roth said he would get back to me as soon as possible. He did, Two days before Christmas my wife's car broke down, had it towed to the dealership. Dan Roth said he would get back to me as soon as possible. He did, explained the repairs and gave me options on the repairs. Meanwhile, as I waited on my car he referred me to Pete Mangano. We went over some alternative choices I could make that day as to getting into a brand new vehicle if I wasn't comfortable with my future repair choices. Without any pressure we talked and I decided to listen close. He had great ideas, then referred me to my old sales rep, Mark Holder. Mark is great, always following up on my visits to the dealership. Needless to say, Mark showed me several cars and ended up selling me the demo on the showroom floor. Thanks guys, what a team!!! More
by satisfied customer
Other Employees Tagged: Peter Mangano, Dan Roth
December 28, 2015
Superb customer service at Family Hyundai in Tinley Park, IL I walked into the dealership and was greeted with zealous "good morning and may I help you?" I explained what I was looking for and Mark Holder said t I walked into the dealership and was greeted with zealous "good morning and may I help you?" I explained what I was looking for and Mark Holder said to me, if we don't have it, I will find you what you want. He then proceeded to show me some cars. I told him that black and ivory was what I wanted. He started calling other dealerships and within a short period of time he had found my dream car. After ascertaining information from me, he told me that a driver was on his way to pick up the car. Mr. Holder was positive, attentive, courteous and professional. He was very knowledgeable of the Hyundai Genesis and aii it's features. He was not condescending with me (being a female) but he showed personal interest in me as a prospective buyer. My experience at Family Hyundai was awesome! Many of the salesperson exhibited kindness even asking to get water for me. Some of them made positive remarks about my choice of selecting the Hyundai Genesis. More
by Mytoyhyundaigenesis
Other Employees Tagged: Krystn Fox
November 13, 2015
Awesome experience. Thankful experience. Makes sale personable. Yes, All personal concerns were addressed and satisfied. Great, great, great overall, professional satisf Thankful experience. Makes sale personable. Yes, All personal concerns were addressed and satisfied. Great, great, great overall, professional satisfaction on point. I Will recommend to everyone. More
by FRANCINEBILLINGSLEY
Other Employees Tagged: Larry Edwards
October 07, 2015
Highly Recommend Family Hyundai Family Hyundai is an excellent place to buy a car. I've bought both used and new from them and were happy with the results from both experiences. Family Hyundai is an excellent place to buy a car. I've bought both used and new from them and were happy with the results from both experiences. More
by JEANETTE.ASHLEY
September 27, 2015
Good Job Well Done, overall a good job looking for the vehicle I wanted and providing the price range desired. Worked across the week to find a 2015 car that w Well Done, overall a good job looking for the vehicle I wanted and providing the price range desired. Worked across the week to find a 2015 car that was acceptable, good effort. More
by J1GROSS
September 07, 2015
good job got me the vehicle with the options that i wanted at the price that i could afford. Did a good job of explaining options and features of the vehicle. got me the vehicle with the options that i wanted at the price that i could afford. Did a good job of explaining options and features of the vehicle. More
by NMARSHALL_08
August 22, 2015
Pleasant, Relaxing, Informative, Knowledgeable Pleasant experience, salesperson Mark Holder was knowledgeable and easy to work with. Not pushy or rushing me during the process. Color of vehicle Pleasant experience, salesperson Mark Holder was knowledgeable and easy to work with. Not pushy or rushing me during the process. Color of vehicle was not available, he obtained my vehicle from another dealership by next day. More
by NPETRUL2
Other Employees Tagged: I don't remember the finance gentleman's name - also not pushy, very pleasant & explained everything thoroughly
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