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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson | Page 11

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
223 Reviews
4.9

223 Reviews

Write a Review

223 Reviews of Mark Johnson

August 06, 2025

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Employee Rating

Mark and the crew always do a fantastic job meeting my vehicles needs. Pqt the Shop Foreman and Rob the Tech take good care of my cars. Congrats to Michelle on her recent promotion. More

by rbnwar
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Service Time
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Recommend Dealer
Yes
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Aug 06, 2025

BMW of Owings Mills responded

Thank you for your feedback! We truly appreciate your recognition of our team at BMW of Owings Mills. It's great to hear that they consistently meet your vehicle's needs. We look forward to seeing you again for your next service. Sincerely, The Team at BMW of Owings Mills

August 04, 2025

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It’s always a great experience visiting. Quick and professional at all times and no questions unanswered More

by dhenson00
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Recommend Dealer
Yes
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Aug 04, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We greatly appreciate your kind words about your experiences at BMW of Owings Mills. It’s our goal to provide quick and professional service while ensuring all your questions are answered. We look forward to your next visit! Sincerely, The Team at BMW of Owings Mills

August 02, 2025

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Always great working with Mark . always greets you with a smile , very professional and keeps you updated on service More

by cdreyn4
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Recommend Dealer
Yes
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Aug 02, 2025

BMW of Owings Mills responded

Thank you for your kind words! We appreciate your feedback about working with Mark at BMW of Owings Mills. It's wonderful to hear that his professionalism and communication have made your experience positive. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

August 01, 2025

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I enjoy working with Mark Johnson & enjoy the service I receive & I see you all have Pa ment plans now , More

by joyce.elder10
Service Price Transparency
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Recommend Dealer
Yes
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Aug 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback, Joyce! We're thrilled to hear that you enjoy working with Mark and appreciate the service you receive at BMW of Owings Mills. It's great to know you're excited about our new payment plans as well. We look forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

July 31, 2025

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Mark was very responsive and helpful. I always have a good experience at BMW of Owings Mills. The staff is accommodating, friendly and always helpful. I had bought my other BMWs (4) at an More

by jillbloom4
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Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Jill! We're glad to hear that you had a great experience at BMW of Owings Mills. It's fantastic that our team was able to assist you and that you decided to choose us for your latest BMW purchase. We appreciate your loyalty and look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

July 29, 2025

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Promptly expedite service considering what work was required to be done. Thank you, Charles Weyand More

by JONES328
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Imran Javed

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Jul 29, 2025

BMW of Owings Mills responded

Thank you for your feedback, Charles! We’re pleased to hear you appreciated our prompt service at BMW of Owings Mills. We aim to provide efficient and high-quality service for all our customers, and your support is invaluable. We look forward to seeing you again on your next visit! Sincerely, The Team at BMW of Owings Mills

July 29, 2025

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Overall, the dealership is very courteous and professional. I do think the prices are a little bit higher than they should be. More

by gpterry63
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Edwards

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Jul 29, 2025

BMW of Owings Mills responded

Thank you for your feedback! We appreciate your kind words about the courtesy and professionalism of BMW of Owings Mills. We understand your concerns regarding pricing, and we strive to offer quality vehicles and services that reflect the value of the BMW brand. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We hope to assist you again soon! Sincerely, The Team at BMW of Owings Mills

July 27, 2025

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Everything was done as expected. Personel were thorough and explained the issues clearly on what they had found. More

by cenglish422
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

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Jul 28, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're glad to hear that our team at BMW of Owings Mills provided thorough explanations and met your expectations. We appreciate your feedback and look forward to serving you again! Sincerely, The Team at BMW of Owings Mills

July 27, 2025

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Great Service & a Great Service manager. To Owings Mills BMW - Thank you so much 😊 The end More

by RBERMAN410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

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Jul 27, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great service at BMW of Owings Mills. It means a lot to us that you took the time to share your appreciation. We look forward to welcoming you back again soon! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

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The dealership is great. I had a great experience and they washed my car after. More

by tswoodland7
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Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Jul 26, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that you enjoyed the car wash as well. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

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