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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson | Page 22

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
223 Reviews
4.9

223 Reviews

Write a Review

223 Reviews of Mark Johnson

April 20, 2025

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Employee Rating

I had an appointment for the day after the that I had the work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happe More

by jmac743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Tom from the service department

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Apr 21, 2025

BMW of Owings Mills responded

Thank you for sharing your experience with us! We're thrilled to hear that Derrick was able to accommodate your request and help you with your car's appointment at BMW of Owings Mills. We appreciate your kind words and hope to see you again soon for any of your future automotive needs! Sincerely, The Team at BMW of Owings Mills

April 20, 2025

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Mark is always courteous and professional whenever I bring my car in. He clearly explains the issues and provides updates when needed. More

by cheriggo24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're delighted to hear about your positive experience with Mark at BMW of Owings Mills. It's important to us that our customers feel informed and valued. We look forward to seeing you again for your next visit! Sincerely, The Team at BMW of Owings Mills

April 19, 2025

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The service is always good when with working with the service team (Michelle, Mark & Derrick) More

by CHOLIDAY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 19, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you consistently receive excellent service from our team, including Michelle, Mark, and Derrick. At BMW of Owings Mills, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 18, 2025

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Great experience and glad to have used Owings mills bmw. That is all I need to say More

by schulema
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 19, 2025

BMW of Owings Mills responded

Thank you for choosing BMW of Owings Mills, Schulema! We’re delighted to hear that you had a great experience with us. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

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Great Service - Everyone was awesome. Everyone went the extra mile to provide great service. Excellent Service. More

by wendell.stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Derrick Edwards , Daniel Cushner

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Apr 18, 2025

BMW of Owings Mills responded

Thank you for your kind words, Wendell! We’re thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. Our team always aims to go the extra mile to ensure our customers are satisfied. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

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BMW of Owings Mills are wonderful to deal with. Bought my car there in 2007 and have been very happy with their service ever isnce. More

by joelmarcus
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Recommend Dealer
Yes
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Apr 18, 2025

BMW of Owings Mills responded

Thank you for your kind words, Joel! We're thrilled to hear that you've had a wonderful experience with BMW of Owings Mills since 2007. It's our goal to provide exceptional service, and your continued satisfaction means a lot to us. We look forward to serving you for many more years to come! Sincerely, The Team at BMW of Owings Mills

April 16, 2025

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Excellent service was provided and everything went easy and fast Smooth transaction. Will recommend to others. More

by sbernstein2002
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 16, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. It's great to know that the transaction was smooth and efficient. We appreciate your recommendation and look forward to assisting you and your friends in the future! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

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Very professional. Quick and courteous service. Would recommend BMW of owings Mills to anyone looking for excellent car service More

by MDORSEY77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

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Apr 16, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled to hear that you experienced quick and courteous service at BMW of Owings Mills. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

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Great customer service/friendly fly and knowledgeable , ease of reservations, very clean facility, parts availability, More

by jennellst.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 15, 2025

BMW of Owings Mills responded

Thank you so much for your wonderful review! We at BMW of Owings Mills appreciate your feedback about our friendly and knowledgeable team, as well as the ease of reservations and our clean facility. We strive to provide excellent service and are glad to hear you had a positive experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

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Well, this particular time I did not get a car inspection. My fluids were low on certain things, and they were not topped off. This experience just wasn’t the normal experience that I’ve had in th More

by Sean Perryman
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 17, 2025

BMW of Owings Mills responded

Thank you for your feedback, Sean. We appreciate you taking the time to share your experience with us. It's important for us to maintain high standards at BMW of Owings Mills, and we understand your concerns regarding the fluid levels and inspection. We strive to provide consistent service, and we encourage you to reach out to us directly to discuss this further. We value your input and hope to improve your experience in the future. Sincerely, The Team at BMW of Owings Mills

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