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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson | Page 4

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
223 Reviews
4.9

223 Reviews

Write a Review

223 Reviews of Mark Johnson

October 31, 2025

Dealership Rating
Employee Rating

Derrick and Mark try very hard to accommodate their customers. They are both very polite and engaging. More

by Ger
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Nov 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that Derrick and Mark provided you with excellent service. At BMW of Owings Mills, we pride ourselves on accommodating our customers with politeness and engagement. We appreciate your support and look forward to welcoming you back soon! Sincerely, The Team at BMW of Owings Mills

October 31, 2025

Dealership Rating
Employee Rating

Mark was very helpful and took time to explain the warranty and maintenance packages. He provided great service. More

by SAFSMITH327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that Mark was able to assist you with the warranty and maintenance packages at BMW of Owings Mills. We take pride in providing excellent service, and we appreciate your kind words. Our team looks forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 31, 2025

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Employee Rating

Staff was very professional and was able to get me into a new car that day with a good rate. More

by samuel.schlossberg776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Derrick Edwards , Daniel Cushner, James Wilder

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Nov 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Samuel! We’re thrilled to hear that our team at BMW of Owings Mills was able to assist you in getting into a new car with a great rate. We appreciate your kind words about our professional staff. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

October 31, 2025

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Employee Rating

Mark consolidated my recall service with the upcoming annual maintenance into one visit which I greatly appreciated. He communicated the condition of my vehicle upon arrival, expected completion time and More

by quiltingroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

BMW of Owings Mills responded

Thank you for your detailed review! We’re delighted to hear that Mark was able to consolidate your recall service and annual maintenance into one visit, and that you appreciated his communication regarding your vehicle's condition and service timeline. It is great to know you noticed an improvement and that your vehicle was returned to you in great condition. We look forward to seeing you again at BMW of Owings Mills for your next service! Sincerely, The Team at BMW of Owings Mills

October 29, 2025

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Employee Rating

Excellent cooperation and service by all staff and service advisors. I very much appreciate the support of Mark Johnson More

by rameshganachari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess

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Oct 29, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Ramesh! We're thrilled to hear about your excellent experience at BMW of Owings Mills and appreciate your kind words about our staff and service advisors, especially Mark Johnson. Your support means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

October 27, 2025

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Employee Rating

The entire team could not have made this unfortunate matter a more positive experience. It is unusual to walk away in full confidence that the work done was perfect! More

by peldreth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Team at Safford Auto

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Oct 28, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re delighted to know that our team at BMW of Owings Mills was able to turn a difficult situation into a positive experience for you. Your trust and confidence in our work mean so much to us, and we look forward to the opportunity to assist you again in the future! Sincerely, The Team at BMW of Owings Mills

October 24, 2025

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Employee Rating

Excellent work, professional staff, comfortable and hospitable efficient wait time. friendly and knowledgeable staff. Thank you.. I’m trying to figure out every way I can. More

by g.good.gg19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Jon

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Oct 25, 2025

BMW of Owings Mills responded

Thank you for your fantastic feedback! We greatly appreciate your kind words about the professional and friendly staff at BMW of Owings Mills. It’s wonderful to hear that you had a comfortable and efficient experience. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

October 24, 2025

Dealership Rating
Employee Rating

Mark has always provided exceptional, professional, and knowledgeable service. I truly appreciate the outstanding support he has given for over 10 years. More

by WHITLOCK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! It's great to hear about your positive experiences with Mark at BMW of Owings Mills. It’s always our goal to provide exceptional service, and we appreciate your loyalty over the years. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 23, 2025

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Employee Rating

The dealership staff are always polite and accommodating. They go the extra mile to make you feel appreciate. More

by blthreat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your feedback about our staff at BMW of Owings Mills. It’s wonderful to hear that you felt valued and accommodated during your visit. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 20, 2025

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Employee Rating

My interactions with the service and parts departments have been top-notch, and prices are reasonable. More

by russell.klenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Oct 21, 2025

BMW of Owings Mills responded

Thank you for your feedback, Russell! We're glad to hear that your experiences with our service and parts departments at BMW of Owings Mills have been top-notch and that you found our prices reasonable. We appreciate your support and look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

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