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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.8
51 Reviews
4.8

51 Reviews

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52 Reviews of Mark Johnson

May 25, 2025

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Employee Rating

Everything was perfect. My service provider was attentive and answered all my questions. She followed up with me and let me know the costs and time to pick up vehicle. More

by CHOLLOWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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May 24, 2025

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Mark kept me updated on the progress of my vehicle. I appreciated that very much. More

by BWISHOM68
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Recommend Dealer
Yes
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May 24, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're glad to hear that Mark provided excellent updates on your vehicle's progress. At BMW of Owings Mills, we strive to keep our customers informed and satisfied. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

May 23, 2025

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Perfect service, Mark is very professional and keeps you informed. The pricing is well explained with no surprises. I have been going to this dealer for over 10 years and they have never disappointed. More

by thomas1470
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karen Anderson

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May 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at BMW of Owings Mills, and it’s great to know that Mark provided you with professional service and clear pricing. We truly appreciate your loyalty over the past 10 years and look forward to serving you for many more to come. Don’t hesitate to visit us again! Sincerely, The Team at BMW of Owings Mills

May 23, 2025

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Handled by very nice, friendly and experienced people. Thanks for the help. Very much appreciated. More

by Monalisa
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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May 24, 2025

BMW of Owings Mills responded

Thank you for your kind words, Monalisa! We're thrilled to hear that you had a positive experience with our team at BMW of Owings Mills. Your appreciation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

May 22, 2025

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I have been coming to BMW of Owings Mills for nine years, for service and to purchase new BMWs, and have always received consistently outstanding service from the service and sales departments alike. Unlike More

by CountrySquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Michelle Jackson

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May 23, 2025

BMW of Owings Mills responded

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past nine years. It’s fantastic to hear that you consistently receive outstanding service from both our sales and service teams. Mark and Michelle will be thrilled to know they've made such a positive impact on your experience. The team looks forward to serving you again at BMW of Owings Mills in the future! Please feel free to share your experience with others. Sincerely, The Team at BMW of Owings Mills

May 22, 2025

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Great sales experience, from walking in the door to driving off the showroom floor. My sales associate Lee Gedansky was great and kept me informed throughout the entire process. Would highly recommend More

by mkendallbates
Recommend Dealer
Yes

Other Employees Tagged: My sales associate, Lee Gedansky, was terrific!

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May 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great sales experience at BMW of Owings Mills. Lee is indeed a valuable member of our team, and we appreciate your kind words about his service. Thank you for recommending us to your family and friends. Our team looks forward to seeing you again in the future! Sincerely, The Team at BMW of Owings Mills

May 22, 2025

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Mark Johnson is always Awesome and I greatly appreciate his service. He is definitely an asset to Safford BMW of Owings Mills! More

by MMYLES1025
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Recommend Dealer
Yes
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May 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re so glad to hear that you had a great experience with Mark Johnson at BMW of Owings Mills. The team truly appreciate your kind words and recognition of his outstanding service. We look forward to welcoming you back soon! Sincerely, The Team at BMW of Owings Mills

May 18, 2025

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Consistently exceptional service from Mark and the entire team. I highly recommend BMW of Owings Mills. More

by BLACKWELLD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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May 18, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear about your consistently exceptional service experience with Mark and our team at BMW of Owings Mills. Your recommendation means a lot to us. We look forward to welcoming you back next time! Sincerely, The Team at BMW of Owings Mills

May 17, 2025

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Employee Rating

Good experience. Good experience. The only problem is this stupid survey requiring 15 words. 15. More

by sandona
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Edwards

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May 17, 2025

BMW of Owings Mills responded

Thank you for your review! We're glad to hear you had a good experience at BMW of Owings Mills. We understand that surveys can be a bit inconvenient, and we appreciate your feedback. We hope to assist you again soon! Sincerely, The Team at BMW of Owings Mills

May 16, 2025

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Employee Rating

Great service and Mark kept me informed on the progress of the recall We made another appointment for last recall More

by mark.levi1947
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Service Time
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Recommend Dealer
Yes
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May 16, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're glad to hear that you received great service and that Mark kept you informed throughout the recall process. We appreciate your trust in us and look forward to seeing you for your next appointment at BMW of Owings Mills. Safe driving! Sincerely, The Team at BMW of Owings Mills

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