Mark Kerkoski
Mark Kerkoski at Jim Ellis Kia of Kennesaw

Mark Kerkoski

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
425 Reviews
4.6

425 Reviews

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425 Reviews of Mark Kerkoski

May 30, 2025

Dealership Rating
Employee Rating

Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. More

by namdrof88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 30, 2025

Dealership Rating
Employee Rating

My tire rims have been changed. The rims that were put back on my car is not mines. I have pictures of my original rims and date on when these pictures were taken. My appointment wa More

by CLIFF LACROIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mallory

May 25, 2025

Dealership Rating
Employee Rating

Mark and Mark gave an amazing experience, they were both very knowledgeable and professional. We will definitely be back. More

by Shacoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Shacoya! Thanks again for the positive feedback, and we hope that you have a great day!

May 18, 2025

Dealership Rating
Employee Rating

Work was completed and the vehicle was delivered to me. Great service! Great customer service! More

by SANDRAD1520
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

May 23, 2025

Jim Ellis Kia of Kennesaw responded

Sandrad1520, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 13, 2025

Dealership Rating
Employee Rating

Is always good Is always a good experience and KIA takes good care of my car More

by FUZZY_CHRISTINA
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

May 16, 2025

Jim Ellis Kia of Kennesaw responded

Fuzzy_christina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2025

Dealership Rating
Employee Rating

As always the service is absolutely fantastic! Mark has always taken very good care of me. And I enjoy coming to this dealership. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Morrisheather514@gmail.com! Thanks again for the positive feedback, and we hope that you have a great day!

May 03, 2025

Dealership Rating
Employee Rating

The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart, Phil Joyce, Kris Musgrove , Robert Billings

May 06, 2025

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2025

Dealership Rating
Employee Rating

I absolutely enjoy bringing my car here for service! Mark is the absolute best and always takes good care of me. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 07, 2025

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2025

Dealership Rating
Employee Rating

I absolutely enjoy bringing my car here for service! Mark is the absolute best and always takes good care of me. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 30, 2025

Dealership Rating
Employee Rating

As an EV6 driver for the past three years, I’ve had great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks agai More

by kebensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart

May 02, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Kebensing! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

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