Mark Kerkoski
Mark Kerkoski at Jim Ellis Kia of Kennesaw
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Mark Kerkoski

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
421 Reviews
4.6

421 Reviews

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421 Reviews of Mark Kerkoski

May 03, 2025

Dealership Rating
Employee Rating

As always the service is absolutely fantastic! Mark has always taken very good care of me. And I enjoy coming to this dealership. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Morrisheather514@gmail.com! Thanks again for the positive feedback, and we hope that you have a great day!

May 03, 2025

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Employee Rating

The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2025

Dealership Rating
Employee Rating

I absolutely enjoy bringing my car here for service! Mark is the absolute best and always takes good care of me. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 07, 2025

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2025

Dealership Rating
Employee Rating

I absolutely enjoy bringing my car here for service! Mark is the absolute best and always takes good care of me. More

by morrisheather514@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 30, 2025

Dealership Rating
Employee Rating

As an EV6 driver for the past three years, I’ve had great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks agai More

by kebensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart

May 02, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Kebensing! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

April 29, 2025

Dealership Rating
Employee Rating

After an oil change they left a cap losses on the top of the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I More

by SRAMOS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Phil Joyce

May 01, 2025

Jim Ellis Kia of Kennesaw responded

Sramos39, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

April 16, 2025

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Employee Rating

Double check everything. They didn’t even put windshield washer fluid in my car. Dissatisfied More

by MELISSAGOHM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2025

Jim Ellis Kia of Kennesaw responded

Melissagohm21, thank you for taking the time to leave us this review. It is deeply disappointing for us to hear that your experience fell so far below our standards. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

April 14, 2025

Dealership Rating
Employee Rating

Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as More

by patricktansor
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn, Kris Musgrove

Apr 16, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Patricktansor! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 08, 2025

Dealership Rating
Employee Rating

Service was completed in a very timely manner. As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw More

by Vickihaley1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Phil Joyce

Apr 12, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,Vickihaley1013! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

April 04, 2025

Dealership Rating
Employee Rating

The service was fast and the staff was courteous during my visit to this location. W More

by Kayholla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Kayholla! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

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