Mark Kerkoski

Informative, fast, knowledgeable, and friendly service. I will definitely be returning here despite it not being my local Kia. I will definitely be returning here despite it not being my local Kia. More

by Arthur L Crawford Verified Customer Verified Customer

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Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More

by Jakie Verified Customer Verified Customer

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Don’t expect the best coming from the service manager, very unprofessional customer service, I hope Jim Ellis group gets better people. very unprofessional customer service, I hope Jim Ellis group gets better people. More

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Super responsive. Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, diagnosed and fixed within the hour!! We were shocked at the customer service and their eagerness to get us on the way back to see our son in the hospital!! Thank you to the team effort. We are so appreciative. More

by Sue carden Verified Customer Verified Customer

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Very customer oriented. Great customer service. I was greeted by staff who were sincerely friendly and displayed an honest interest in me having a good experience. Great customer service. I was greeted by staff who were sincerely friendly and displayed an honest interest in me having a good experience. More

by Rdclark3752 Verified Customer Verified Customer

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Poor communication, poor management, slow turnaround, and they don't return calls. The manager needs additional training as he is ill-equipped to handle the challenges Top dollar is charged, the delivery they don't return calls. The manager needs additional training as he is ill-equipped to handle the challenges Top dollar is charged, the delivery and value are awful. I've been going to this location for 7+ years. It used to be excellent. Two of my last 3 visits have been BAD. More

by FormerJimEllisCustomer Verified Customer Verified Customer

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1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack Verified Customer Verified Customer

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My tire rims have been changed. The rims that were put back on my car is not mines. I have pictures of my original rims and date on when these pictures were taken. My appointment wa The rims that were put back on my car is not mines. I have pictures of my original rims and date on when these pictures were taken. My appointment was on the 28th of May and my rims have been changed. I look forward to getting this problem resolved. Thank you More

by CLIFF LACROIX Verified Customer Verified Customer

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Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. I will never go here again and will let every person that will listen to me know how bad this location is. More

by namdrof88 Verified Customer Verified Customer

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Mark and Mark gave an amazing experience, they were both very knowledgeable and professional. We will definitely be back. very knowledgeable and professional. We will definitely be back. More

by Shacoya Verified Customer Verified Customer

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