Mark Keyes
Mark Keyes at Shields Auto Center
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Mark Keyes

Sales Representative

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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5.0
100 Reviews

Hi my name is Mark! I have been selling cars for Shields for about 4 years now. It has been a very rewarding and fun experience. Working with people seems to be my strong point. Buying a car these days can be a tough process with the many different vehicle choices and technology options. I am here to take all the time you need to make sure you are purchasing the vehicle that will best fit your personal needs. I was born and raised in Rantoul and have lived here most of my adult life. I am married and have 4 amazing children. I love to cook in my spare time for my family and just love trying out new foods. We have two Labradors at home, Bailey and Phoebe, that seem to rule the house. I am very blessed and just enjoy spending time with family and making new friends and memories together.

Dealership Experience

10 yrs

Specialties & Trainings

Ford and Chrysler certified

5.0

100 Reviews

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100 Reviews of Mark Keyes

November 29, 2023

Dealership Rating
Employee Rating

I would definitely recommend Shields Auto center to friends and family. Very friendly and knowledgeable. More

by derekschluter
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 18, 2023

Dealership Rating
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I really appreciate the effort Rick Shields went to, to find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. More

by joyce.hurliman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Robert Seiler

October 11, 2023

Dealership Rating
Employee Rating

Mark Keyes was a pleasure to deal with. He was very prompt, friendly, and professional. He went out of his way to be helpful during this long process of waiting for the Maverick. It has b More

by mitch32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Teresa Smith

August 27, 2023

Dealership Rating
Employee Rating

Excellent experience. Everything was explained; there was no rush on their part. Dave was very accommodating; he would have spent twice the time on me and my questions if More

by Bryan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Cassout

August 22, 2023

Dealership Rating
Employee Rating

Excellent customer service. Vehicle was brought in quickly and fixed and they also did maintenance needed while it was there to save another trip to the dealership. More

by glasaar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Drennan

Aug 24, 2023

Shields Auto Center responded

Thank you for the 5-Star review. We are thrilled that you are happy with your recent visit and we look forward to serving you for many years to come!

August 14, 2023

Dealership Rating
Employee Rating

All of the staff i interacted with were wonderful. Buying a car is always stressful, but they helped alleviate aome of the stress More

by CockMunch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell, David Cassout, Kory Miller, Kyle Johnson , Ben Hall, Andrew Henson

Aug 16, 2023

Shields Auto Center responded

Thank you for sharing your experience. We're glad that we helped reduce some of the stress with buying a new vehicle. We appreciate you giving us the opportunity to earn your business.

August 09, 2023

Dealership Rating
Employee Rating

The whole Shields team made the process of car buying hassle free- They were very professional. the best experience I’ve ever had with a dealership More

by Leenahancockmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

Thank you for the great review! We appreciate your business and we can't wait to welcome you back!

Aug 24, 2023

Leenahancockmd responded

You have our business for life! Thank you for being a company with integrity - it is always a pleasure coming to Shields

August 09, 2023

Dealership Rating
Employee Rating

Great place to buy and have your car serviced ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! More

by nursepen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

Our goal is attaining 100% customer satisfaction in all aspects of our dealership. We are happy to learn that we are providing you with outstanding customer service and quality work that you can trust!

July 23, 2023

Dealership Rating
Employee Rating

Super friendly, listened to what we wanted, no pressure on any aspect of buying the car. Love working with this “family” More

by idaho1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

July 12, 2023

Dealership Rating
Employee Rating

Point inspection not performed. Sold a 2020 Corolla with 4 tires ready to blow. Inspect your car elsewhere before purchasing do not trust their inspector. More

by alysiajennings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kory Miller

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