Mark Krochmal
Mark Krochmal at Toyota of Brookfield
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Mark Krochmal

General Manager

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

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4.8
23 Reviews

Dealership Experience

5 yrs, 3 mos

Languages Spoken

English English

4.8

23 Reviews

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23 Reviews of Mark Krochmal

April 26, 2024

Dealership Rating
Employee Rating

I loved the kindness of each person, their attention to us made us feel very good! More

by Mireyapulido5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Dale , David

Apr 29, 2024

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

July 13, 2023

Dealership Rating
Employee Rating

Jackson was our Sales Rep, and Waqas was our Finance Manager. From start to finish it was amazing! Thank you Jackson and Waqas for making our day fun and filled with laughs. We were welcomed to the deal More

by Stefanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Toyota of Brookfield responded

Hi Stefanie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2023

Dealership Rating
Employee Rating

Layla and Toyota of Brookfield have always provided the highest level of service, with take all my auto needs there. More

by Patrick_sack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Goodwin, Layla Kemp

Jun 09, 2023

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2023

Dealership Rating
Employee Rating

Great Service department! I would differently recommend this Dealer by far the best to work with! Thank you Josh! More

by Vickyfellows88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Dale

May 10, 2023

Toyota of Brookfield responded

Thank you for your positive review, and for giving our dealership a high star rating! It's great to hear you were satisfied with your service experience! We do hope we can be of assistance again in the future. Take care!

August 11, 2022

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Employee Rating

Buying a new RAV 4. Sales staff have been wonderful walking me through the process. I always buy my cars through Toyota of Brookfield. Easy buying process and the custom More

by psack88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2022

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2022

Dealership Rating
Employee Rating

Luis Ferrer is terrible! Terribly good! We have bought four cars from Luis. He goes above beyond for us. I am looking at a new 4Runner. We love the dealership, sales, ma More

by charleshaycock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Luis here at Toyota of Brookfield! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 12, 2022

Dealership Rating
Employee Rating

I had an awesome experience working with Riley Sullivan at Brookfield Toyota. He was very friendly, personable and knowledgeable. Additionally, he's a very professional sales associate and worked tireless More

by brkfdcstmr48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Yanasak , Riley Sullivan

Oct 31, 2022

Toyota of Brookfield responded

Thank you for your kind words and this wonderful feedback for Riley! We're glad to hear you enjoyed your visit. Take care!

August 31, 2021

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Employee Rating

Worst dealership ever . I been buying new cars for 50 years and this is the first dealership that raised the price of the car while in the middle of the test drive and then lower the price of my trade wh More

by Joseph2014
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chelsea Johnson

Sep 02, 2021

Toyota of Brookfield responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact us at (262)781-6282, and speak to Bella, our Customer Relations Manager. We always look for opportunities to improve so we hope to hear from you.

June 25, 2021

Dealership Rating
Employee Rating

Was fast and friendly. The staff and sales person (Brantavius) was amazing and there wasn't continuous back and fourth. More

by PJ Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Tariq , Brantavius

Jun 27, 2021

Toyota of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2020

Dealership Rating
Employee Rating

Always had very good service work done.Recently had Always had very good service work done. Recently had some hiccups with valet service pickup up/drop off. This made its way all the way up to Mark, More

by Jrossiweida
Recommend Dealer
Yes

Other Employees Tagged: Ed vale, Bella mulosmani

Nov 18, 2020

Toyota of Brookfield responded

Hello! Thank you for your kind review; we are happy to pass along your comments to Ed, Bella and the team here at Toyota of Brookfield! If you're ever in need of more help, please let us know!

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