Mark Lubrano | Page 6

We were told the repair should take 90 minutes to 2 hours. We sat there for 4 hours before my husband requested anloaner. We did receive one. It should have been offered much earlier hours. We sat there for 4 hours before my husband requested anloaner. We did receive one. It should have been offered much earlier More

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Fast, excellent service. Made sure that I was well taken care of and kept me updated on the status of my service. Made sure that I was well taken care of and kept me updated on the status of my service. More

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Always a great service experience at Arlington Heights Buick GMC. Mark Lubrano was very courteous, professional and great to work with. Buick GMC. Mark Lubrano was very courteous, professional and great to work with. More

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I've purchased 3 cars now from this dealership because of the experience I've had. Thank you to the team for always being honest, respectful and go above and beyond to make things work. the experience I've had. Thank you to the team for always being honest, respectful and go above and beyond to make things work. More

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Cesar is a great guy. In fact everyone treated us like a long lost friend. In fact everyone treated us like a long lost friend. More

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They helped me get down to a payment I felt comforable with on my monthly payements. with on my monthly payements. More

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Drove from downstate to test drive a vehicle, zero complaints with my day and purchase complaints with my day and purchase More

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From the moment I entered the parking lot, Steve was more than willing to help me showing me the truck. Even though his shift was over, he stood until the whole process was over to tend my questions a concer than willing to help me showing me the truck. Even though his shift was over, he stood until the whole process was over to tend my questions a concerns. Besides his willingness he was also very knowledgeable through out the whole process. More

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This is my third car purchased from both Cesar and Arlington Heights Buick GMC and my second in 2024. They have been great to work with on each deal. Ceasar is not a typical high-pressure sales assoc Arlington Heights Buick GMC and my second in 2024. They have been great to work with on each deal. Ceasar is not a typical high-pressure sales associate. He provides his customers' time to make their buying decision on their own time. The rest of the team is great in reaching terms that are good for all and the team who helped complete the paperwork is outstanding. More

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Shelley Barr was extremely helpful, not only as we were looking to buy a new car, but also days after we had bought it. She made herself available to explain the new technology a week after we had been dri looking to buy a new car, but also days after we had bought it. She made herself available to explain the new technology a week after we had been driving the car and still had questions. More

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