Mark Morgan

WORST PLACE TO BUY YOUR VOLVO FROM. I bought a Volvo from this dealer in July of 2023 and in November of 2023 someone crashed into us making it a total loss. I was told by the insurance I bought a Volvo from this dealer in July of 2023 and in November of 2023 someone crashed into us making it a total loss. I was told by the insurance to cancel the extended warranty to get the money back. I called the dealer and they said the warranty was NON CANCELABLE. No where in the contract does it state anything about a total loss or anything. They would ONLY move it into another car IF WE PURCHASED another vehicle from them. They had nothing in our price range as we still had another loan from the accident and insurance had not paid off our last car YET. I went to explain this to the manger that we bought another vehicle that was in our price range and he was walking away as I explained everything to him. He was so rude and disrespectful!! Stated that it was not his problem. I would NEVER consider buying another car from this place ever again!!! They are only nice and respectful when you are purchasing a vehicle from them More

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Awesome and friendly staff The best experience I’ve ever had with any dealership! Great advice! the most professional staff I’ve ever had the pleasure to meet !! Thanks to Danie The best experience I’ve ever had with any dealership! Great advice! the most professional staff I’ve ever had the pleasure to meet !! Thanks to Daniel Holder for taking time to work with us you’re a great product Specialist!! Also thanks to mark for your expert advice ! I wasn’t able to make a purchase! But it wasn’t because Volvo of Winston-Salem didn’t try! If I had to purchase another Vehicle Volvo of WS is where I’d go and Volvo is top of the line! Awesome cars!!!ask for Daniel Holder! He is very Knowledgeable and a all around awesome Guy! Thanks so much for your time! I sure would love to be driving that Sedan right now !! That’s one of my dreams ! Maybe it will happen!! Keep up the great work guys😊😊😊 More

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S90 Excited Volvo Customers My wife and I couldn’t be more happy with our purchase of our Volvo S90. John Ross was very helpful and knowledgeable and for him to be only a few wee My wife and I couldn’t be more happy with our purchase of our Volvo S90. John Ross was very helpful and knowledgeable and for him to be only a few weeks new you wouldn’t have thought that. I came in that morning to look at XC90s for my wife, brought her back that afternoon and she looked at the XC90, XC60, and S90. John’s patience with us, recommendations, and treating my wife like she was just as important, if not more, compared to the sales staff at Crown really spoke volumes and is what also lead to us pulling a trigger and buying a car same day from John. We would recommend Volvo Winston Salem dealership and John to anyone. We are very satisfied customers. More

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Excellent customer service! I purchased a 2019 Volvo XC90 a little over 6 months ago. I have never had such an awesome experience. They offer free car washes for life! Every time I purchased a 2019 Volvo XC90 a little over 6 months ago. I have never had such an awesome experience. They offer free car washes for life! Every time I go in, all of the service guys know me and are super friendly and accommodating. Between the fresh cookies and superb service what more could you ask for? I am so happy with my purchase and the continued exceptional service! More

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Great experience! Going to Volvo of Winston Salem was a great experience for me. Irma C. was so knowledgeable, had a fantastic personality and an all around pleasure to Going to Volvo of Winston Salem was a great experience for me. Irma C. was so knowledgeable, had a fantastic personality and an all around pleasure to work with when purchasing my new XC40. I highly recommend using this dealership if you are in the market to buy a Volvo. Kind regards, Karolyn More

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average great customer service, enjoyed working with salesman. a few things could have been explained a little more. overall very happy with dealership. Will great customer service, enjoyed working with salesman. a few things could have been explained a little more. overall very happy with dealership. Will do business again More

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1st transaction with Volvo Cars of WS This is my second Volvo and overall the easiest and quickest auto transaction I've ever had. Had the exact SUV I wanted and was not hassled into anyt This is my second Volvo and overall the easiest and quickest auto transaction I've ever had. Had the exact SUV I wanted and was not hassled into anything I didn't want. Thomas and Mark were a pleasure to deal with and answered all of our questions. More

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Third purchase! Just made our third purchase from Volvo Winston-Salem! The absolute best dealership that we have ever used! Thomas Wells is a great salesman and their Just made our third purchase from Volvo Winston-Salem! The absolute best dealership that we have ever used! Thomas Wells is a great salesman and their customer service cannot be beat. More

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Excellent dealer The Volvo Cars Winston-Salem staff was respectful, willing to work with me, and very well managed. Anthony did a great job going over the inventory wi The Volvo Cars Winston-Salem staff was respectful, willing to work with me, and very well managed. Anthony did a great job going over the inventory with me as well as test driving every car I was interested in. Salem was a wonderful point of contact and Mark, Jim, and Wes were great people to work with when coming to a final price and going through paperwork and delivery. I highly recommend this dealership. More

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Excellent customer service Everyone we worked with at the dealership went above and beyond to make sure we were completely satisfied with the purchase of our XC90. William Rob Everyone we worked with at the dealership went above and beyond to make sure we were completely satisfied with the purchase of our XC90. William Robertson is an excellent sales person. He took the time to explain the features of the car and was a pleasure to deal with. We appreciated the extra lengths that Volvo Corporate and Les Young went to in order to resolve a difficult situation. We highly recommend this dealership. More

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