Mark was outstanding. I originally went to Gastonia Dodge Jeep to test drive a car. Believe me I did my homework. They were not willing to work with me at all and understand that I had alot of negative equity but a trade and maybe some cash to bring to the table. I knew what I could and couldn't do and I also knew what I wanted. I emailed Reggie and Mark back and said I am still in the market....you willing to crunch this out with me? Mark rollled up his sleeves and did the deal. I felt comfortable. He went out of his way to get most of the stuff done so all I had to do was show up sign out and drive off. On a personal note, what a nice guy! Reggie came out to shake my hand. When signing the papers we offered everything we needed to know but not shoved down our throat. I even showed up two days later to pick up my second "FOB" past the time they would have been able to assist me but Mark found someone to stay late and get it done anyway! i WOULD DEFINITELY purchase from these guys again.
"New Car Lease"
Mark did a great job helping me with my first car lease. He was patient, knowledgeable, and well-informed. I would recommend him as well as this dealership to anyone.
"We Love Our New Ram"
After a month of looking different trucks, differently with shoes and new or used ram 2500's phone decided to purchase hours at Lake Norman. I must say that Mark Is one of the hardest working salesman that I have encountered. Has excellent communication skills and persistence and trying to work out the best deal is what finally won us over. We went from looking at a used ram 2500 to purchasing a new 2017 ram 2500 Laramie mainly because of marks hard work.
Our experience with Corey in finance however was completely different. He mumbles so you can't understand him and speeds entirely too fast through the paperwork. We had to continuously ask him to repeat himself.
All in all it was a good experience and we would recommend this dealership if you're in the market for a new RAM and or Dodge vehicle.
"out of state buyer"
- greg vail
We live in Virginia, but the internet pricing made us drive three hours to these people.You expect friendliness when you are buying something like a car, but the ease and effort they used to make this painfree as possible made the trip down south worth it. My next car shall be there even if we are retired....thanks
Other Employees Tagged:
"Great service "
Mark and the team did a great job getting us into our 2017 Jeep Cherokee. This is the second vehicle we have bought from Lake Norman the sales and service team have always done a great job for us.
"Custom 2017 Jeep Wrangler Unlimited Rubicon"
- Christopher Vance
The entire team at Lake Norman Chrysler Jeep were fantastic to work with. Mark Mosayebi made buying my new Jeep as easy as could be. I would highly recommend having Ed Lucas of Carolina Customs modify your ride like he did for me. He was great to work with throughout the process and I couldn't be happier with the way my new Rubicon turned out. Thanks guys!
Great experience! I have purchased 5 vehicles from Mark W and he provides the best and most efficient service. I always refer Mark to anyone looking for a vehicle. The total dealership experience is always 5 star and you don't have to spend 1/2 a day to purchase your vehicle. Irvin, in the F@I office gets you in and out but answers any questions you may have. He explains each form and solicits any concerns. Ed in parts was very helpful too.
"I will buy from this dealership from now on."
I went to Lake Norman after having a bad experience at a few other dealerships in the area. I was aware of some of the "tricks" that dealers were using to push their products. Lake Norman never tried one of these gimmicks, Mark was nothing but genuine and extremely easy to work with. We were the last sale of the night and Mark stayed way past closing time to accommodate our sale and had been great at following up after the sale. After buying from Lake Norman, I feel confident sending anybody I know there.
"very good service and sales staff"
- william ruben
Mark helped me find the right car at the price I was looking for. He answered all of my questions and has always been available. I would highly recommend talking with Mark if you're looking for a pleasant car buying experience.
"Wouldn't Go Anywhere Else - USMC"
- Mike Mendoza
Mark made sure it was a smooth process from beginning to end and that I was set up with the car I wanted. He took his time showing me my options and walked me through the painless process. He went the extra mile to make sure I was not only happy with my new purchase but also that I left with no question unanswered. If you're looking for a trustworthy dealer and a smooth process, look no further than Mark!
-Michael Mendoza, 2nd Lieutenant USMC