Jasons always so helpful and kind.
My mini service experience has never been anything short of an efficient!
My mini service experience has never been anything short of an efficient!
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by ANNABEL
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2024 -
MINI of Ramsey responded
Hi Annabel! It's great to know that Jason has been consistently helpful during your visits at MINI of Ramsey. We appreciate the positive feedback and look forward to assisting you in the future!
He was very pleasant to talk to and very friendly and
professional with his work
professional with his work
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by EDARBOE7
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2024 -
MINI of Ramsey responded
Hello! Thanks for letting us know that our team was very pleasant to talk to, friendly, and delivered professional work. Drive safe and come back to MINI of Ramsey soon!
So far so good, except for the free hand car wash.
Thank you for being a good experience.
Thank you for being a good experience.
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by HYUNJINLEE1026
Verified Customer
Verified Customer
Mar 06, 2024 -
MINI of Ramsey responded
Hello Hyun! Thanks for letting us know that you had a good experience with us at MINI of Ramsey. If you had any questions or concerns regarding the free car wash, please let me know! We aim to serve our customers to their complete satisfaction.
Thank you,
Mark Mozdziez - Service Manager - 551-777-5641
Amazing and love Terry!
Great service and wonderful staff, I will be back if I need anything!
Great service and wonderful staff, I will be back if I need anything!
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by Ehunt523
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Mozdziez
Feb 27, 2024 -
MINI of Ramsey responded
Hello! Thanks for letting us know that you had a great experience with Terry at MINI of Ramsey. We hope to see you again soon!
I had a negative experiences with Mini Services.
Firstly, when I received my new car, I noticed that the license plate frame was broken and the screws were rusted. Although it was a small issue, I f
Firstly, when I received my new car, I noticed that the license plate frame was broken and the screws were rusted. Although it was a small issue, I felt unsatisfied. Who would feel good about receiving a new car with broken parts or rusted components? Then, when I went to replace the temporary plate number with a new one, the staff member's attitude was rude. When I requested them to replace the broken frame and rusty screws, they carelessly installed the frame tilted and threw the replaced screws on the floor, which could potentially cause a flat tire. Lastly, Although, it was the complimentary car wash, it was not completely done with a dirty mop. Picked up my car was still dirty, I had to clean it again.
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by HYUNJINLEE1026
Verified Customer
Verified Customer
Feb 27, 2024 -
MINI of Ramsey responded
I'm sorry to read about your experience. We aim for excellence in all aspects of our service, and it's clear we fell short during your visit. I understand how these issues could affect the excitement of receiving a new car, and I apologize for any inconvenience caused by this situation. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at the number below.
Thank you,
Abraham Khalifeh - Sales Manager - 551-777-5700
Mike hostutler and Alex pereira were very accommodating
and flexible in meeting our every request. Very smooth and easy process overall
and flexible in meeting our every request. Very smooth and easy process overall
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by k.kortvelesy0
Verified Customer
Verified Customer
Feb 16, 2024 -
MINI of Ramsey responded
Hello! We're glad to know that Mike and Alex were able to meet your needs at MINI of Ramsey! We always aim for a smooth process. Thanks for sharing your experience with us and come again soon!
Great !
!! Great customer service and education on the new mini cooper countryman. Appreciated all their efforts
!! Great customer service and education on the new mini cooper countryman. Appreciated all their efforts
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by JAMES.ROUGHGARDEN
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Mozdziez
Feb 16, 2024 -
MINI of Ramsey responded
Hi James! We're glad to know you had a great experience at MINI of Ramsey and appreciated our team's efforts. Enjoy your new Mini Cooper Countryman and come again soon!
Great experience buying my new MINI!
Terry, the sales person, was patient, personable and explained everything in detail. Mark did a great job with giving us a fair trade for our old MIN
Terry, the sales person, was patient, personable and explained everything in detail. Mark did a great job with giving us a fair trade for our old MINI. Finance department was thorough and got everything completed quickly.
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by JACQUIE.BCBA
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Mozdziez
Feb 14, 2024 -
MINI of Ramsey responded
Hi Jacquie! We're so glad to know you had a great experience with Terry and Mark at MINI of Ramsey. We always aim for efficiency, fairness, and patience in our dealings. Enjoy your new ride and come again soon!
Excellent, love Terry Glattman Service is great and very
helpful, reliable and friendly. Location is also good, big fan.
helpful, reliable and friendly. Location is also good, big fan.
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by Ehunt523
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Mozdziez
Feb 12, 2024 -
MINI of Ramsey responded
Hi! We're delighted to know you had an excellent experience with Terry and our team at MINI of Ramsey. Your kind words about the service, reliability, and friendliness are greatly appreciated! Drive safe and we hope to see you again!
Love Mini of Ramsey!
Terry is the best! The service and attention to details are amazing.
Terry is the best! The service and attention to details are amazing.
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by Ehunt523
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2024 -
MINI of Ramsey responded
Hi! Thanks for letting us know that you had a great experience with Terry at MINI of Ramsey. It's awesome that you received great service and attention to detail from our team. We hope to see you again soon!