Mark Neely | Page 3

We had a great experience buying a used Honda at Overturf. Frank was very accommodating about our test drive, and he was very informative about the history of the vehicle. Frank added a wonderful Overturf. Frank was very accommodating about our test drive, and he was very informative about the history of the vehicle. Frank added a wonderful personal touch to our discussions, and made the overall experience very pleasant. We would definitely recommend Frank and Overturf to others. More

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I walked in on a Saturday with no appointment with the intent to just explore some Kia Models. The sales associate Shawn Graham met me outside. He didn't pressure me or feel like I had to check out anythi intent to just explore some Kia Models. The sales associate Shawn Graham met me outside. He didn't pressure me or feel like I had to check out anything I wasn't interested in. He let me explore at my pace and was super helpful to my questions. Shawn was respectful, and easy going. He took my needs in the vehicle into careful consideration and recommended a few models. I ended up testing out a Forte and took me on a great route to test out different features the car had, like the lane departure assist and different drive modes. Originally I wasn't looking for a new car but the outstanding customer service of not just Shawn, but every staff I interacted with, I ended up walking out with a new car. The staff at Overturf were pleasant, welcoming and not trying to upsell me. They simply let me dictate my experience and answered all questions. Once I decided to buy, Shawn walked me through the start of financing process, and while we waited to get to the finance team (they were super busy) he showed me all of the features and how to use them and how to access a video catalog to refer to if I forgot something. They detailed the car again while I signed papers and I was good to go with my new Kia. More

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Frank was wonderful to work with! Very friendly and honest. He goes above and beyond to ensure you are satisfied and knowledgeable about your new car. Very friendly and honest. He goes above and beyond to ensure you are satisfied and knowledgeable about your new car. More

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My wife and I just purchased our 4th Kia from Bill at Overturf. Bill is the best salesman in the tricities!!! Easy to work with and fair. He works with us to get what we want and within our budget. A Overturf. Bill is the best salesman in the tricities!!! Easy to work with and fair. He works with us to get what we want and within our budget. Amazing job!! Thank you!! Mark in Finance shows you all your options with ZERO pressure. He tells you the advantages of each item and explains how they will benefit you!! Fantastic job to the team over there. More

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bill responds quickly and professionally to all my questions and requests. when the time comes i'll purchase another vehicle from him. thank you, bill questions and requests. when the time comes i'll purchase another vehicle from him. thank you, bill More

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We had a great experience with Frank. We really felt like he listened to our wants and needs, and pointed us in the right direction. He was honest, and personable. He was patient with us, We really felt like he listened to our wants and needs, and pointed us in the right direction. He was honest, and personable. He was patient with us, gave us as much time as we needed to make our decision. The finance team was also awesome, and didn't try and push extras on us. More

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Shawn Graham is the #1 salesman not just at Overturf but by far the best saleman ive ever had to deal with. This is my 5th car buying experience from a dealership and Shawn was absolutely the best. He was n by far the best saleman ive ever had to deal with. This is my 5th car buying experience from a dealership and Shawn was absolutely the best. He was not pushy at all. In fact Shawn told me they could take care of the car and get it ready for me to see next week. He wasnt trying to push the car on me at all. He was easy to talk to and very friendly. He made sure we had everything we needed and made sure we were getting the deal we wanted. He did not push us into a sale even though we drove all the way from Montana for the car. Shawn is a wonderful person and even after the sale he wanted to keep in touch to make sure everything went good! Shawn thank you for the wonderful experience at Overturf and thank you for the awesome subaru! We will be coming back for our next vehicle and until then ill keep up with you on instagram! Thank you again. More

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Frank was awesome. ..we were not pushed in any way to buy and he explained all we needed to know. ..we were not pushed in any way to buy and he explained all we needed to know. More

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Sean is great to work with. Everyone at Overturf has been fantastic to work with, which is why this is our forth vehicle purchase from them. Shawn, Mark, and all of the staff fr Everyone at Overturf has been fantastic to work with, which is why this is our forth vehicle purchase from them. Shawn, Mark, and all of the staff from sales to service have been fantastic. Overturf is always my first stop when looking for a new or used vehicle and most always my last. Keep up the great work. More

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Frank told us that when asked if he likes selling cars he replies that he’s not sure he does. Or rather, that’s not the focal point of why he enjoys his work. “It’s all about the people for me. I love having replies that he’s not sure he does. Or rather, that’s not the focal point of why he enjoys his work. “It’s all about the people for me. I love having conversations with people and building relationship. Selling cars is secondary.” This rang true with our experience with Frank. He was warm and welcoming and honest. He went beyond the expected to make our experience good, and even after the sale was made kept offering different ways he could help with our next steps. We came in looking for a cheaper used car. We weren’t the sale of the day by any means. But Frank made us feel valued and important. We enjoyed working with Overturf. The staff were all very friendly, honest, and The cars were reasonably priced. We will check out Overturf again in the future for sure. More

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