Mark Neely | Page 4

The quickest, friendliest car purchase I've ever had. Zero pressure. Bill Keough is as professional as it gets and the rest of the team as well. Highly recommend. Zero pressure. Bill Keough is as professional as it gets and the rest of the team as well. Highly recommend. More

by D. Jordan Verified Customer Verified Customer

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The salesman are very good at explaining everything and don't try to push you into anything. don't try to push you into anything. More

by BENSON2117 Verified Customer Verified Customer

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Second time working with Frank and have nothing but great things to say about him and the dealership in general. Very knowledgeable and very helpful throughout the entire process. things to say about him and the dealership in general. Very knowledgeable and very helpful throughout the entire process. More

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Frank took such good care of me the whole buying process and even stayed late to make sure everything went smoothly and I drove off happy. He even cleaned my new car and filled up my gas tank! 100% great ca and even stayed late to make sure everything went smoothly and I drove off happy. He even cleaned my new car and filled up my gas tank! 100% great car buying experience with Frank. More

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Good inventory. Found the car we wanted. Salesperson was friendly and knowledgeable. Overall good experience. Found the car we wanted. Salesperson was friendly and knowledgeable. Overall good experience. More

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Frank was professional, friendly, funny, and amazing salesman. He was great at communicating with us! Would recommend him to anyone who is looking for a car salesman. He was great at communicating with us! Would recommend him to anyone who is looking for a car More

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Shawn was very patient, helpful, and most importantly he listened. He explained the process and what going forward looked like. listened. He explained the process and what going forward looked like. More

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Frank and the team are top notch and respectful. Being a female buyer I never felt like they didn’t have my best interest in their pursuit to find the right deal for my situation. As a return buye Being a female buyer I never felt like they didn’t have my best interest in their pursuit to find the right deal for my situation. As a return buyer I 100% recommend Frank and all of the team at Overtufrf. More

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It all started with Frank Valle. First and foremost, Frank is authentic. From our first meeting, it was clear that he was more interested in helping me with my questions than selli First and foremost, Frank is authentic. From our first meeting, it was clear that he was more interested in helping me with my questions than selling me a car. He was more like a good neighbor than a salesman. And Frank is the reason why I went back to Overturf Volkswagen to buy our car. Mark, the sales manager, provided a relaxed and friendly atmosphere, while we completed the documents. The professionalism of the staff gave me the confidence to go forward with such an important purchase. More

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Buying a brand new vehicle sight unseen and from a VW dealership located 3100 miles away from home, can be a daunting experience. Not so with Overturf VW in Kennewick, Washington State. I have to say it dealership located 3100 miles away from home, can be a daunting experience. Not so with Overturf VW in Kennewick, Washington State. I have to say it has been one of the smoothest and most pleasant shopping experiences in recent memory. They had the vehicle I was looking for (Brand new 2023 VW Arteon SEL Premium) at the right price. Likely, one of the last remaining brand new '23 Arteon SEL Premiums left in stock nationwide. This shopping experience would not have been possible without the professional, knowledgeable, candid and courteous interaction of my salesperson, Mr. Shawn Graham. He went above and beyond to make me comfortable during the entire process, answer all the never ending questions I had, ensure that the vehicle met my expectations, follow through the sale and even ensuring to oversee the vehicle pickup by the auto transportation company I hired to move it cross country to our home in Miami, FL. Likewise, Mr. Mark Neely Business Manager at Overturf VW, made the entire transaction crystal clear, handled preparing and overnighting all required paperwork for signature, arranged to have all necessary documentation sent to to the Auto Tag place to ensure timely vehicle registration in my home state. Everything was handled with precision, care and a flawless delivery. Can't say enough good things about my experience dealing with Shawn and Mark. They are both gentlemen and scholars. They genuinely care about their customers and foster a long term relationship to ensure repeat business down the road. What can I say, I just love this car! (2023 VW Arteon SEL Premium). Whether you live near or far, I highly recommend considering Overturf VW when shopping for your next VW vehicle. More

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