Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 10

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

June 30, 2022

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Employee Rating

The service provided at Arlington Acura is one of a kind! Go see Adam and his team for your new Car, SUV or Truck. More

by BJAMES6847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2022

Dealership Rating
Employee Rating

Prompt service with knowledgeable and helpful staff. They do whatever they can to make your experience a good one More

by pinzie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Arlington Acura in Palatine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 29, 2022

Dealership Rating
Employee Rating

Great device as usual. It has always been a no hassle experience and they always recommend only what is needed on my car. More

by Explorer owner 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 28, 2022

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Employee Rating

The BEST service hands-down EVERY time. Thank you Acura Team! You guys are the best in Chicagoland! More

by michele.rath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

Jun 29, 2022

Arlington Acura in Palatine responded

We appreciate your business and our team looks forward to serving you again soon!

June 27, 2022

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Employee Rating

Great service, I waited for the car to be serviced and Mark Neitzke kept me informed throughout the service. I've always had my car serviced there (since 2013) I couldn't be more pleased, they're great. More

by mdr1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2022

Dealership Rating
Employee Rating

The personnel are always ready to help. Mark is very helpful and always ready to help no matter how many times you call or go there you will always be welcomed with a smile and willing to h More

by BOLATUNJI78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Arlington Acura in Palatine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Acura in Palatine!

June 25, 2022

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Employee Rating

Interior fabric of my car had greasy finger prints. Technicians should be more careful how clients cars are treated More

by AVARISTA23
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Jun 27, 2022

Arlington Acura in Palatine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

June 24, 2022

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Employee Rating

Previous experiences have been better. Need to get the right service agent for the best service. More

by Terrim3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2022

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Employee Rating

Aamer Ali is fantastic to work with and extremely honest and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upsel More

by ImVain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali, Steve Farmandi , James Hochberg

Jun 21, 2022

Arlington Acura in Palatine responded

It's great to hear that Aamer, Chris, Mark, and Steve were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 18, 2022

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Employee Rating

Mark took the time to review my service history and explain which items needed to be addressed. He was very accommodating. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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