Mark Oberly

Too many fees. They price their cars below market, so they can add 50% in fees. $4491 becomes $6500. Sales persons are nice, and honest about the fees. That's the o They price their cars below market, so they can add 50% in fees. $4491 becomes $6500. Sales persons are nice, and honest about the fees. That's the only reason I gave them 2 stars. I went to 2 of their 6 locations and wasted my time. They won't budge on their fees. Pointless trip across town. More

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Dealership is dishonest and deceptive. They misrepresented themselves and lied to make the sale. Should not be in business They misrepresented themselves and lied to make the sale. Should not be in business More

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Nasty sales men, lied constantly throughout the whole sale, added fees after we bought the car and the salesmen talk behind your back. horrible customer service. sale, added fees after we bought the car and the salesmen talk behind your back. horrible customer service. More

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Got to the dealership and test drove one of their cars. It drove pretty good and now unusual sounds. Engine and transmission were just fine. Upon further inspection, ALL FOUR TIRES were different with like It drove pretty good and now unusual sounds. Engine and transmission were just fine. Upon further inspection, ALL FOUR TIRES were different with likely 4-5/32 of tread left except for ONE tire which looked new. I opened the engine bay and noticed how clean it was. I made a comment about how they (the dealer) did a great job cleaning the car. The sales guy then says, "Oh well, that was likely the previous owner who cleaned it. We don't look at these cars because we know we're only getting good cars." I thought cool, let's go in and talk numbers. Sat down and sales guy hands me a piece of paper with a price that is TWICE the online advertised price. He says we have to qualify for the advertised price, after asking why it's so much. He also points to a $2250 "Reconditioning Fee". If you did ANY reconditioning, I would AT LEAST see 4 NEW matching tires. HUGE RED FLAG! I can immediately tell they were lying. Shady business practices. I KNOW how dealerships are ran and they are NOT one of the good ones. I immediately figured out that they prey on the uninformed. BUYER BEWARE! More

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Everyone at Ideal Cars made great effort in finding me the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! More

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es un lugar ideal para comprar un carro o camioneta te tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia More

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Ideal cars is EXTRAORDINARY! ! Salesmen are very professional and personable. Mark Oberly has a splash of humor that puts your mind at ease and makes buying a vehicle actually f ! Salesmen are very professional and personable. Mark Oberly has a splash of humor that puts your mind at ease and makes buying a vehicle actually fun! I feel the overall inventory and price range was ideal at ideal cars. Definitely suits its name . We will be referring our friends and family to be in the good hands of Ideal cars. We know they will be treated and taken care of the same way they treated us! Thanks for making life great again, we love our new vehicle! More

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Salesman Dave was very knowledgeable of all the vehicles and patient throughout the process. Will recommend to friends and family, thanks again and patient throughout the process. Will recommend to friends and family, thanks again More

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Ideal Cars help my wife and I get into a used 2006 Nissan Xterra, it is in great shape and I can fully work on it. The salesmen were awesome and went over everything, worked to get my wife a loan with a 1yea Xterra, it is in great shape and I can fully work on it. The salesmen were awesome and went over everything, worked to get my wife a loan with a 1year old bankruptcy. The one thing none of us thought of addressing was the tires. While it was just over the 15day/500miles warranty they offer, the service department took care of us. It was the 2 rear tires that were the issue, had to replace one ourselves. When I contacted the service department Rick made it RIGHT! The 2 front tires were Wranglers AT and in great condition, no one would rotate them bc of the older bad tire I hadn't replaced. I got a rotation and replaced tire, the dealership took tire safety very serious. While yes I did have to take care of one of them the dealership stepped up thankfully bc I didn't have the budget for the 2nd one, and did not want to replace the 2 front tires bc they were in great shape. For used cars, good deals, and awesome service I do recommend Ideal Cars! More

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Purchased a 2014 Nissan Rogue on 1/14/23 from Ideal Cars @ 837 E . Main St Mesa AZ 85201. From Salesman Brad @ purchase price of $16,500 paid cash with a cashiers check. When looking and test driving the @ 837 E . Main St Mesa AZ 85201. From Salesman Brad @ purchase price of $16,500 paid cash with a cashiers check. When looking and test driving the Rogue, Brad told me that it had "brand new Michelin ties on it and that they were able to do that because they get Michelin tires by the truckload". A month after buying the Rogue my passenger front tire started loosing air and was down to 23 PSI. Took Rogue to Discount Tire for inflation and inspection. To my surprise the tires are not new and 3 of the 4 are in desperate need of replacement. Reached out to Ideal Cars thru messaging and received no response. I'm having to put air in every couple of weeks and it's been less than 3 months since buying the Rogue. I have messaged Ideal Cars numerous times with unhelpful, ignoring responses to I could just buy them from them at their cost. I have asked for the Sales Manager to call me with no response. I spoke with Brad, the Salesman on 4/6/23 and he doesn't recall saying anything other than that "they get tires by the truckload" and maybe he offered to sell me new tires as part of the sale? Which is completely asinine. He then got very frustrated with me and not so nicely told me to have a good day and politely slammed the phone down. I began texting/messaging/calling Ideal Cars regarding this issue back on 2/17/23. On 3/24/23 Kris advised me "we will gladly sell you the tires at our cost". I have offered to send the report on the tires from Discount to Ideal Cars when I spoke to Brad on 4/6. However, he ignored that I even had a report and focusing on " he's been selling cars for 30 years and I must have misunderstood him". There was no misunderstanding. More

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