Mark Perkins | Page 4

The best buying experience ever I Purchased a 2016 crosstek from Ciocca in 2016 everything went well except financing. They hounded me for the extend warranty literally to death. It I Purchased a 2016 crosstek from Ciocca in 2016 everything went well except financing. They hounded me for the extend warranty literally to death. It was like watering boarding me I finally said yes to get out of there. 3 years later I still felt I should have never sign up for it loved the car. Fast forward to Nov 2019: Sales Department I stopped down to look at the 2019 crosstek and ended up buying it there. I really was going there for a price check I had another dealer in mind and had a appointment setup. I have to say I am glad I went there, Mark the sales guy was so personable I didn't get the feeling he only was interested in making the sale absolutely no pressure what so ever. When he made me an offer I couldn't refuse I took it. I told him about my past experience and he was sympathetic he must of said something to the finance guy Jason (I hope I have every ones name correct). Financing Department I went back to sign all the paperwork and I told Jason about the past experience as well. That went so smooth also. I told him to talk about the extended warranty I would give him that, I had no intention of buying it and I was only going to say no once. I ended up signing up for the extended warranty. The way he presented it and he really gave me a good deal on it the 6 additional free oil changes covers 1/2 the cost almost. I was going to sign up for AAA there about $100 a year so there is another 500$ which I theoretically use towards the extended warranty and have roadside assistance 7 years or 90k miles. Bottom line I won't hesitate going back or recommending them I honestly felt that I got a good deal and they made money it was a win win. The manager I believe Bill was his name (sorry) came over and talked to me to make sure I was happy and my experience was good yes to both. GiGi came over to setup a followup appointment to go over the features which I am bring my wife. Love my new Crosstek and the payment is less then my 2016 go figure !!! More

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Great experience! 1st time Subaru buyer. Mike is a great salesperson! He helped find the perfect car for us. He walked us through the buying process and we got a gre 1st time Subaru buyer. Mike is a great salesperson! He helped find the perfect car for us. He walked us through the buying process and we got a great price. He walked us thru all the gadgets on the car too. He made our experience a positive one. Give him a call. The dealership is run the way it should and customers are first. Everyone we came in contact with were friendly and helpful. This dealership is top notch. More

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Great from beginning to end. My whole experience with the Ciocca family was incredible. Mark Perkins is a phenomenal salesman. John Antigua in finance couldn't have been nicer and My whole experience with the Ciocca family was incredible. Mark Perkins is a phenomenal salesman. John Antigua in finance couldn't have been nicer and more helpful, both in person and on the phone. Lastly Mike Giambattista and Jared Nissen, the two used car managers, are awesome to deal with and make you feel important. All the things we as consumers are looking for especially when buying and automobile. More

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Fantastic Service Absolutely fantastic service all the way around !! Anthony Acevedo helped is on the phone ! Mark Perkins in sales is outstanding, knowledgeable and Absolutely fantastic service all the way around !! Anthony Acevedo helped is on the phone ! Mark Perkins in sales is outstanding, knowledgeable and helpful ! Ben Walsh in finance is outstanding and knowledgeable as well! Highly recommend dealing with Ciocca and there staff. Fantastic inventory also More

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Great deal! I was looking to replace my 2007 Hyundai Santa Fe that was totaled in December 2018. Carfax gave me a similar vehicle for sale at a great price. I sch I was looking to replace my 2007 Hyundai Santa Fe that was totaled in December 2018. Carfax gave me a similar vehicle for sale at a great price. I scheduled a test drive the same day and purchased a 2007 Hyundai Veracruz that evening. Fernando was a very professional, friendly and helpful, not pushy, salesman. I would highly recommend buying a used or new car from this dealership. Just one suggestion I would like to make is; my gas tank was almost on empty when I left the dealership. Making sure I had even half a tank of gas would have made my overall dealership rating 5 stars. More

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First time buyer! Mark was very knowledgeable and made my first time buying experience a great one! I’m very happy with my brand new 2018 Subaru Crosstrek! Mark was very knowledgeable and made my first time buying experience a great one! I’m very happy with my brand new 2018 Subaru Crosstrek! More

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