Mark Pillsbury | Page 8

I shopped around for the best price and they were it! Everyone was very nice, helpful, and patiently walked me through the entire buying process. Even on my salesman's day off, another sales person help Everyone was very nice, helpful, and patiently walked me through the entire buying process. Even on my salesman's day off, another sales person helped me with all my questions. Were a little pushy with Siminiz, but other than that, a fantastic experience that I would recommend to anyone! I will definitely be back. More

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The dealership is nothing if not thorough. Everyone was friendly and helpful and seem to take pride in the business and their work. Price negotiation including the trade-in value of my old Jeep was as expe friendly and helpful and seem to take pride in the business and their work. Price negotiation including the trade-in value of my old Jeep was as expected, and overall I think it was a good deal. However there are too many calls and surveys before,during and after the experience. Calls came for surveys before any discussions even began and before I'd even driven off the lot with my new car. More

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It was great working with Mark. He was very polite, friendly, helpful, knowledgeable and above all professional. He made the whole experience a good one. friendly, helpful, knowledgeable and above all professional. He made the whole experience a good one. More

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The dealership has a great website that made it easy for me to what they had before i came in and once i was there my sales person was great and easy to work with. me to what they had before i came in and once i was there my sales person was great and easy to work with. More

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I feel that this experience was a terrific one! The members of this group worked very hard to find out exactly what I needed and helped me find the best way to reach that goal. After long hours of rese members of this group worked very hard to find out exactly what I needed and helped me find the best way to reach that goal. After long hours of research on-line, it was the first dealer that I went to and the last. They were kind, considerate, helpful and friendly. I am now the proud owner of a "new" previously owned 2007 grand Caravan. My family thanks you and so do I! More

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Mark called me back right away when I placed an inquiry about the Kia Soul. He was both knowledgable and friendly. He accommodated me as far as when I wanted to come in to the dealership. Within 2 hours I about the Kia Soul. He was both knowledgable and friendly. He accommodated me as far as when I wanted to come in to the dealership. Within 2 hours I had purchased my new Kia Soul! More

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I have pucchased many cars from this dealership. I was worried how my experience would be after my saleman left the dealership, staqrting over with someone new was a challange for me. But I must say that worried how my experience would be after my saleman left the dealership, staqrting over with someone new was a challange for me. But I must say that Mark Pillbury was a pleasure to work with. My wife and I are completly satisfied customers. More

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I was very pleased with the service I received at your dealership. Mark was very helpful with the purchase of our Jeep. I also received great customer service from the other employees when Mark was busy dealership. Mark was very helpful with the purchase of our Jeep. I also received great customer service from the other employees when Mark was busy with another customer. I don't know his last name, but a sales rep named Mike spent some time with me when Mark was not available and he was very personable and helpful. Thanks, I love my new Jeep! More

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I was determined to find a good used car to replace a rental car that I’d had since the accident 10 weeks earlier. I saw an add for a car that was in the price range at this dealership and drove an hour rental car that I’d had since the accident 10 weeks earlier. I saw an add for a car that was in the price range at this dealership and drove an hour north to investigate. The car was not quite what I expected but Mark Pillsbury felt if I took the auto home and showed the children, it may fill my need. He worked out a deal for me to “check-out” the car overnight and I left with the car. The next day I returned the car and explained it seemed to have some underlying issues that led me to believe it was not the optimal car fro the family. There were not many used cars remaining on the lot and after reviewing these, I decided to leave and investigate further leads at other dealers. Mark Pillsbury at this point made a few comments on good cars coming in all the time and stated he would call me when one arrived. I was grateful, not too impressed at this point because of the lost time but that was no fault of the Dealership nor Mark. I figured I would not be back as I needed a car soon. Two days later I had placed a sizable deposit on what seemed a good buy on a Mercury Sable at a dealership in another town. I received a call from Mark Pillsbury from Putnam Kia and he stated a very nice Santa Fe was going to be available. It was a cordial call and I felt he had done more at this point to try and help me than any other dealership I had visited which included dealerships in New Hampshire, Mass, and Conn. Mark stated the car he wanted to show me was well worth the time. I told him I was going to be busy with my daughter and he made an offer that really impressed me…. He told me he would drive down to our home (an hour South of the dealership) and show the Santa Fe off to the family. I was apprehensive since I already had a pending deal on another car but Mark assured me this was a great deal. Ion Saturday morning Mark called to let me know he was leaving the dealership and coming to our home with the auto. Later we met at my daughter’s stables to discuss and evaluate the Santa Fe. At first look it did seem to be one of the nicest used cars I had seen. Mark was never pushy nor in a hurry and waited on my daughter to finish her horse training to join us for a test drive. We performed the test drive and I was hooked. We discussed the deal and it was so good I decided to eat the deposit for the other car and followed Mark back to the dealership to begin the paper work. Just to clarify this information, I am not a friend of Mark Pillsbury and never knew him before this car deal. I have never been to the Putnam Kia Dealership before this visit. I had no prior knowledge of any of the personnel at this dealership so there were no referrals. My business was concluded with the purchase of one of the nicest automobiles I have ever owned and I have bought new the last 15 years. The effort Mark put into satisfying my family needs was humbling and was the reason I bought this car. His trip to my home was unexpected and truly impressive, so much so I lost my deposit on my previous deal. Without his effort I was content to spend money on another deal. The automobile is awesome and unbelievably clean and reliable. It was everything I had expected in all the other dealerships I visited. After 40 car reviews, test drives, and trips to 3 different states to find our car, we were blown away with the final Outcome at Putnam Kia. Many Thanks Mark, Dan, and Mark for the great efforts, great deal and wonderful family car to cherish until my insurance claim is paid out. You’ve earned my business and I’ll definitely be back to buy the next new car in the near future. Mark Pillsbury, you really made me feel important and the extra attention to my daughter was the deal clincher… great job! More

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From the time we first got to your dealership we where given help with all our questions about your new cars and loved your new kia. Mark was very helpful and also showed us around your dealership and mad given help with all our questions about your new cars and loved your new kia. Mark was very helpful and also showed us around your dealership and made us feel right at home and really went over all the options with me so to make me understand everything about my new kia. and this was so very helpful overall. Thank you so very much. Barbara wood More

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