Mark Poirier
Mark Poirier at Lia Toyota of Wilbraham

Mark Poirier

Sales and Leasing Consultant

Lia Toyota of Wilbraham

2145 Boston Rd
Wilbraham, MA 01095

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Mark Poirier

November 18, 2025

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Quick transaction. I bought the vehicle within 2 hours. Just what I expect. No hassle More

by mlkjgill
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 19, 2025

Lia Toyota of Wilbraham responded

Thank you for your positive review! We are so appreciative of the opportunity to work with you, and we are glad that our team provided you with a quick and efficient experience. On behalf of the entire team- congratulations on your new vehicle!

October 12, 2025

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The service was fine. Could’ve done a little better job when they did the ceramic coating. More

by Dfourni
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 17, 2025

Lia Toyota of Wilbraham responded

Dfourni, We’re pleased to hear that your overall service experience was satisfactory, but we regret that the ceramic coating did not fully meet your expectations. Your comments are important to us, and we’ll be sure to share them with our detailing team to ensure continued improvement. We appreciate your honesty and the opportunity to serve you.

October 05, 2025

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I was so pleased with the whole process. I met with Mark Poirier who guided me through and helped me choose the best option for me. His knowledge was invaluable. Everyone at the dealership More

by alfiegirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Greenaway

Oct 07, 2025

Lia Toyota of Wilbraham responded

Thanks for your positive feedback on the service provided to you by Mark and Richard. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new pre-owned Toyota, and best wishes for happy travels ahead!

May 28, 2025

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I love how everyone that works there is so supportive, kind and so very helpful. More

by Emily Podworski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Bourassa

May 29, 2025

Lia Toyota of Wilbraham responded

Thank you for your positive review, Emily! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs.

January 28, 2025

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I have been going to this dealership for over 15 years. Great dealership and great salesman. One particular is Mark Poirier. I have been using Mark for all my purchases. He is very knowledgeable and a plea More

by doran100
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 29, 2025

Lia Toyota of Wilbraham responded

Thank you for your kind review! We are honored by your continued business over the years, and we are thrilled that Mike consistently takes great care of you. He will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

December 13, 2024

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I got a letter that stated they wanted to buy my Rav4 that I purchased from them. They offered me more than double what I still owed on it. Spoke with sales and he worked with me diligently trying to get More

by rfos68
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andre Bernatchez, Tyree Mack

Dec 13, 2024

Lia Toyota of Wilbraham responded

Your fantastic review says a lot about Tyree and we think he totally deserves it. He's a gem. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new truck, from all of us at Lia Toyota!

Dec 13, 2024

rfos68 responded

Thank you for working with me on my recent purchase! Especially Tyree Mack, he was extreamly patient and strived to help me get the truck i wanted.

July 19, 2024

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My experience at LIA TOYOTA of Wilbraham MA. went very well. Mark Poirier was very helpful in making my final decision to purchase my next Highlander. He gave me a fair price on my trade in, a More

by johnpgelinas
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Richard Greenaway

Jul 22, 2024

Lia Toyota of Wilbraham responded

John, we're thrilled you enjoyed a satisfying and smooth dealership experience with Mark! Thank you for taking a moment to share the highlights. We wish you all the best in your new Highlander, from the entire team at Lia Toyota!

March 29, 2024

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Very impressed with the Customer Service, prompt attention and technical knowledge of my Dealer, Mark Poirier of LIA Toyota. All the staff was very friendly and complete all the necessary tasks of More

by robertmadden3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Murray, Pedro Colon-Vega , Rick in Finance was very helpful and provided all the options needed to make a decision on new car purchase

Apr 01, 2024

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with Mark! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

February 27, 2024

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This is my fourth lease with this dealership and I have been very pleased with them each time. They make the process very easy. More

by Stacy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Lia Toyota of Wilbraham responded

Hi, Stacy! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Toyota!

January 22, 2024

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The showroom was very clean despite the time of year with the snow and salt. Everybody was polite and helpful and I would definitely recommend this dealership and I am looking forward to purchasing my next c More

by jcd71eton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Lia Toyota of Wilbraham responded

We greatly appreciate you for leaving us this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were polite and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Wilbraham team!

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