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Lia Toyota of Wilbraham

4.4

81 Lifetime Reviews

2145 Boston Rd, Wilbraham, Massachusetts 01095
Call (413) 566-7024

Top Reviewed Employees

Carla A. Brooks, Sales Consultant, Lia Toyota of Wilbraham

Carla A. Brooks

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Cynthia  Patrick, Service Advisor, Lia Toyota of Wilbraham

Cynthia Patrick

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ryan Campbell, Finance Manager, Lia Toyota of Wilbraham

Ryan Campbell

Finance Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

December 08, 2017

"No pressure, collaborate and cooperative "

- Jnoyeslaw12

There was no pressure to buy anything, I had freedom to look at options and make clear decisions. Carla went above and beyond to answer any concerns that I had.

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Employees Worked With

Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 30, 2017

"Wonderful Experience!"

- Drew Brees Fan

The Wilbraham Lia Toyota dealership is top notch! Tim Kent went above and beyond answering my questions, making suggestions, and helping me, but was in no way pushy whatsoever. After I decided on a certified used RAV4, the process was absolutely painless. Tim and also the Business Manager were so quick and professional. I felt like family by the end of the whole process! I would recommend Tim Kent and the entire group @ Wilbraham Lia Toyota to anyone who is looking for a new or used vehicle.

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Employees Worked With

Timothy Kent

October 14, 2017

"Great price, honest and professional staff, easy & pleasant!"

- Phil

I purchased a new Toyota from Lia Toyota of Wilbraham. My salesperson was Frank Marvici. I had initially worked with Christine St. Andre with whom I corresponded by phone and email. Christine was very pleasant and offered me a great price on the new vehicle. I went to Lia Toyota and Frank offered me a very fair price on my trade in. After a bit of negotiating, Frank and I finalized the price of the trade in and we agreed on the deal. I then returned a week later to pay for the new car and take care of all the paperwork with Ryan Campbell. Ryan made this process very easy and straightforward. A few days later Frank arranged for an employee to deliver the new car to my house and pick up my trade in. As is typical with buying a new car, the dealer slightly overestimates the cost for registration, title, etc. They then very promptly refunded me the excess once they completed the registration process. Thanks to Christine, Frank and Ryan, this was a perfect experience from beginning to end. Everyone was honest, pleasant, straightforward and professional. Thank you.

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Employees Worked With

Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Christine St. Andre, Frank Marvici

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vending Machines
Lia Toyota of Wilbraham, Wilbraham, MA, 01095