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Lia Toyota of Wilbraham

4.7

148 Lifetime Reviews

2145 Boston Rd, Wilbraham, Massachusetts 01095 Directions
Sales: (413) 566-7024

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148 Reviews of Lia Toyota of Wilbraham

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November 14, 2018

"TOTALLY WONDERFUL EXPERIENCE"

- Gail L.

Can't express the friendliness and the knowledge of the staff at Wilbraham Toyota...Thank you and all my friends will definitely head your way.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kelly King
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cynthia Patrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Riley Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nuno Marques
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 04, 2018

"Service on truck"

- Slimpic71

I'd like to thank christine jalbert and her staff for making my visits to the shop a very pleasant and enjoyable time her and her team were above and beyond and I would gladly do business with them anytime Sincerely David Pickens

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Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 03, 2018

"Christine Jalbert was helpful and respected my time."

- granny's bus

Christine took time to ask what I needed done and then made it happen. This is what I need when I go in for service. I thought the price was fair for the service to my car and it made for an easy visit.

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Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 25, 2018

"Cindy the Rockstar"

- aferreora

I won't lie Cindy is 99% of the reason I keep using Lia Toyota of Wilbraham Service center. Her personality, charm and down to earth attitude about what your car does and doesn't need is very much appreciated and relatable. The work is always amazing and well done too. Plus it is convenient for me to drop off the night before and pick up so late the following day since they have a cashier there most nights till 7pm! Thank you for everything Cindy and the Service Department Team!

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Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 24, 2018

"Satisfied customer "

- Lc

Cindy Patrick is outstanding! She goes above and beyond every time...she definitely goes the extra mile in providing exceptional customer service and is one of the reasons I keep coming back.

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Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 05, 2018

"RAV4 Service"

- Elvis123

Quite frankly going to a dealership for Service is not one of my favorite things to do! However, thanks to Ms Christine Jalbert who kept me informed, explaining what was taking place and the cost of the visit. I am now going to bring my other Toyota to Lia of Wilbraham for Service.

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Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2018

"Excellent sales team"

- Pattie

My husband and I just bought two vehicles from Lia Toyota. Our salesman was David Pedraza, and he could not have been more helpful. At first I thought I wanted a Camry, and we test drove and checked out all of the versions. I was disapointed to learn that the basic LE version does not come with Serius XM, which is a deal breaker for me. (I have a lifetime membership, and didn't want a vehicle without it) The sport models did come with Serius, but had other upgrades I didn't really need. So the sales manager, Nuno Marques, went to work to see what he could do to help. In a few days, he notified us that he located a company that could have one installed in the LE. During the time he was researching that, we looked at other vehicles and decided to move up to a RAV4. We did a complete 180 and started all over with the test drives and model reviews. During this time, my husband was testdriving and reviewing a Tacoma. David and Nuno spend a lot of time with us and were very patient and helpful, during our many visits to the showroom, while we made up our minds. We did some negotiating on the prices and options and we both drove away in new vehicles very happy with our purchases.

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Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nuno Marques
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : David Pedrazza
September 30, 2018

"Best Service"

- Elaine

Since I have had my RAV4, I have only had service at Lia Toyota and I have to say that the service reps are very nice. This last visit, Christine Jalbert was the service rep assisting me. Christine is an asset to Lia Toyota's service department! She was very professional, respectful and pleasant. Listening to my concerns and explained everything. I was very happy with everything. Kevin Johnston takes especially good care of my RAV4!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kelly King
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cynthia Patrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nuno Marques
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kevin Johnston
September 27, 2018

"Great experience at Lia Toyota"

- Deniseq67

We decided to lease a 2018 Toyota Tacoma from Lia Toyota of Wilbraham. David Pedraza was a total pleasure to deal with. He was friendly, polite and knowledgeable. Most importantly, we never felt pressured or rushed into making a decision that wasn't right for us. We would definitely recommend Lia Toyota of Wilbraham to anyone looking for a new vehicle. And David Pedraza gets 5 stars for doing such a great job!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : David Pedraza
September 25, 2018

"Christine Jalbert is awsome"

- Wiesner

She was great very friendly and helpful. Aws [me worker you need more like her. Enjoy seeing her when I take my toyota in.she deserves a pay raise

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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