Mark Rauschenberger | Page 3

Excellent, Knowledgeable Staff ! The Salesperson I worked with was Mark Rauschenberger. Mark was easy to work with and has an excellent knowledge of the product, GMC pickup, that I The Salesperson I worked with was Mark Rauschenberger. Mark was easy to work with and has an excellent knowledge of the product, GMC pickup, that I was interested in. He did a great job of explaining how the electronics operated. I was unfamiliar with the Bluetooth system. On the way home I was able to use the system with no problem. Mark took the time and never rushed during the entire buying process. I live in Lima, OH and when my GMC was ready to pick up, I had no way to get to Mansfield due to my wife being out of town. Mark arranged to have a driver transport me from my home in Lima to Mansfield. That was so helpful to say the least! I also worked with Jim Mason also an excellent person to work with. Lisa Wenzel was the person who explained the financial and warranty wording ect. Lisa was also excellent to work with and has an excellent knowledge of the different warranty's available. As a customer these people made me feel at ease during the entire process. Without a doubt, I will purchase my next vehicle from Joyce! More

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New car lease experience Great attention to detail and customer service! Everyone in the dealership was professional and courteous. Love the fresh baked cookies and beautifu Great attention to detail and customer service! Everyone in the dealership was professional and courteous. Love the fresh baked cookies and beautifully detailed car at delivery. Heartily endorse mark for sales! More

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Absolutely wonderful! Mark R. worked hard to find me what I wanted and to get me in it at the price I wanted. Made the buying experience exceptionally easy and Lisa made t Mark R. worked hard to find me what I wanted and to get me in it at the price I wanted. Made the buying experience exceptionally easy and Lisa made the paperwork/finanacing part painless. More

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Wonderful to deal with We were looking for an older Buick. Joyce had exactly what we were looking for. They were Very helpful, kind, and efficient. Will go back. We were looking for an older Buick. Joyce had exactly what we were looking for. They were Very helpful, kind, and efficient. Will go back. More

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First Time Buyer This was my first experience purchasing a vehicle from Joyce Buick. Mark and Lisa were both very friendly, knowledgeable and helpful. I would recomme This was my first experience purchasing a vehicle from Joyce Buick. Mark and Lisa were both very friendly, knowledgeable and helpful. I would recommend this dealership to anyone wanting to make a vehicle purchase. They made the experience enjoyable! More

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2012 Chevrolet Cruze The purchase of the 2012 Chevy Cruze was a very pleasant experience. Mark was very comfortable to deal with & was great at answering any questions we The purchase of the 2012 Chevy Cruze was a very pleasant experience. Mark was very comfortable to deal with & was great at answering any questions we had. Lisa explained the info that needed to know in an easy to understand & very helpful way. We feel great about our purchase & wouldn't hesitate to do business with Joyce in the future. David & Joann More

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What a ride shopped for a car online and when i found the car that i wanted i researched it as well online. Best price and Best car. shopped for a car online and when i found the car that i wanted i researched it as well online. Best price and Best car. More

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Pleasant & Enjoyable Everyone that we worked with was very helpful and considerate. We would highly recommend Joyce Buick to anyone that was looking for a new or used car. Everyone that we worked with was very helpful and considerate. We would highly recommend Joyce Buick to anyone that was looking for a new or used car. More

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Mark and Lisa Mark was very helpful, explained all the features of the car, was very patient with me. He was excellant on the Test Drive, explaining and giving dir Mark was very helpful, explained all the features of the car, was very patient with me. He was excellant on the Test Drive, explaining and giving directions, as I was in unfamiliar area. Lisa was very good with the paper work and explaining that as well. More

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Very Pleased Staff has a great mixture of professional and down to earth personalities. Dave was exceptional at showing us the vehicle and answering questions. D Staff has a great mixture of professional and down to earth personalities. Dave was exceptional at showing us the vehicle and answering questions. Dealership focus is customer satisfaction from your first telephone call to final sale. We would recommend this dealership to our friends. More

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