Mark Riedinger
Mark Riedinger at Mossy Toyota
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Mark Riedinger

Product Consultant

Mossy Toyota

4555 Mission Bay Drive
San Diego, CA 92109

Contact Me
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rated
2 Reviews

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

Toyota Certified New & Used

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rated

2 Reviews

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2 Reviews of Mark Riedinger

April 11, 2021

Dealership Rating
Employee Rating

How can I even explain the experience that I had with Tom and Mark other than disgusting, dishonest and unbelievably unprofessional. I had been texting with them for days and had an appointment at 1:30 today More

by Damiand878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 12, 2021

Mossy Toyota responded

I am sorry to hear that you feel that way Damian. As I have already replied to your sister, I assure you, our team is far from dishonest, cowards and unprofessional. I know you and you family had a rough day that day with a series of unfortunate events, causing you to arrive later than your originally scheduled time. It is our policy NOT to hold inventory. Another family arrived shortly before you and your family. While we were negotiating with that family, you and your family went on the test drive. While you were gone, the first family agreed to a buying price and signed the agreement to purchase. We are very transparent and do not need to be deceitful with our customers to sell cars. Your and your sister's threats of bad mouthing us on social media are unfounded and unjust. Our policy is to sell the car to the first customer that arrives and we did just that. Had your family arrived first, you would have gotten the opportunity to purchase first. I am sorry you and your family are upset, but we hope you can understand our position. Gina Gonzalez Customer Relations Manager

May 20, 2020

Dealership Rating
Employee Rating

Mark and I have been working for months on finding the best car for me, thank god we finally did. Mark definitely went above and beyond, he listened to what was Important and was able to find me the perfe More

by sammie523
Recommend Dealer
Yes

Other Employees Tagged: Robin Tabana , Bryan Dillon

Jun 30, 2020

Mossy Toyota responded

Thanks Sammie for sharing your positive car buying experience. Mark is pretty incredible and always does a great job of guiding our guest through the car buying process. He has definitely learned the art of listening to our customers needs. I know you'll love your Toyota for years to come. Happy driving! Gina Gonzalez Customer Relations Manager

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