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Mark Salerno

Overview Reviews (123) Inventory (507)

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Mark Salerno

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Mark Salerno

Parts Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

123 Reviews

Overview Reviews (123) Inventory (507)

4.8

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Mark Salerno

April 27, 2025

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Employee Rating

Very average experience at the dealership, but they did a very poor job of customer retention afterwords. It took over a month to get a second key FOB for my vehicle that was promised with my car. very poor job of customer retention afterwords. It took over a month to get a second key FOB for my vehicle that was promised with my car. More

by CONORKELLOUGH

Recommend Dealer

Other Employees Tagged: Mark Salerno

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Apr 28, 2025 -

Hyundai of Wesley Chapel responded

Conor, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please get in touch with us directly to let us know the best way to contact you, and we will reach out. Sincerely, Jose Gesmondi Service Manager

April 26, 2025

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Employee Rating

I had AJ not Mark. AJ has been there awhile and knows his customer service well. AJ has been there awhile and knows his customer service well. More

by Great

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

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Apr 26, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 20, 2025

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Employee Rating

As usual the Folks in the Bay ensure my car is Road Ready. Due to the heat here in Florida, it is VITAL my car is up to par Ready. Due to the heat here in Florida, it is VITAL my car is up to par More

by LSCOTTTRACY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso, Jasmine Yarwood

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Apr 20, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 15, 2025

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Employee Rating

Great experience with Anthony, and entire Wesley chapel Hyundai staff. I would definitely recommend using them! Hyundai staff. I would definitely recommend using them! More

by AMVANDEKAMP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez

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Apr 15, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 14, 2025

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Employee Rating

We had a bad situation with our Hyundai. I read the reviews of all the Hyundai dealerships and Wesley Chapel stood out. Anthony was fantastic. We towed the car in and they started all the I read the reviews of all the Hyundai dealerships and Wesley Chapel stood out. Anthony was fantastic. We towed the car in and they started all the tests that same day. In fact Anthony called with the approval from Hyundai to do the warranty work and change the engine. Two weeks later it was done. Everything was handled quickly and with constant communication. I would definitely recommend this dealership for any work you need done. More

by mkklaus

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez

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Apr 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

Apr 14, 2025 -

mkklaus responded

IT WAS FANTASTIC. HAVING AN ENGINE GO CAN BE VERY NERVE WRACKING. BETWEEN MY PERSONAL MECHANIC AND YOUR TEAM IS WAS SMOOTH SAILING. THANK YOU

April 14, 2025

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Employee Rating

Excellent Same day appointment was surprising. I got there on time and service was done without a long wait time. I got there on time and service was done without a long wait time. More

by PARNTHER44

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

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Apr 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

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Employee Rating

Very professional, courteous, kept me aware of what was needed. I always come here and will continue to do so. Thank you. needed. I always come here and will continue to do so. Thank you. More

by gmnyquist

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

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Apr 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

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Employee Rating

Very professional, courteous, kept me aware of what was needed. I always come here and will continue to do so. Thank you. needed. I always come here and will continue to do so. Thank you. More

by gmnyquist

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

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Apr 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

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Employee Rating

I wish the oil change price could have been cheaper for an 18 year old car or maybe given a better discount. an 18 year old car or maybe given a better discount. More

by feridep

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

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Apr 11, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 10, 2025

Dealership Rating

Employee Rating

The service department was very pleasant Selena took care of me right away and the work was done really quick of me right away and the work was done really quick More

by KATMURPHY0898

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso

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Apr 10, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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