Mark Solomon
Mark Solomon at Westside Lexus

Mark Solomon

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
103 Reviews
4.9

103 Reviews

Write a Review

Dealership Experience

5 yrs, 3 mos

103 Reviews of Mark Solomon

May 17, 2025

Dealership Rating
Employee Rating

We have purchased several Lexus cars since 1999. In the past, we were given a gift. Maybe only a Lexus cap or something. Now, the attitude is all different. It is like we are lucky that we can b More

by abyrdtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

May 19, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We appreciate your loyalty over the years and understand how market changes can impact expectations. It's great to hear that Mark provided excellent service, and we'll be sure to pass along your feedback!

May 06, 2025

Dealership Rating
Employee Rating

Very communicative. Explained the features of my new vehicle well. He took the time to show me everything and how to pair it with my phone. More

by ASHLAPHILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

May 06, 2025

Westside Lexus responded

Ashlaphill, we're delighted to hear that you had a great experience with our team at Westside Lexus. It's wonderful to know the features of your new vehicle were explained thoroughly. Enjoy your ride!

May 04, 2025

Dealership Rating
Employee Rating

Took forever to get tinting and make ready completed. Also, technology overview was rushed and he stated that he would send us a YOUtube video, but he never did. More

by abyrdtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

May 05, 2025

Westside Lexus responded

Thank you for sharing your feedback with us. We apologize for the delay in completing the tinting and make-ready process at Westside Lexus, as well as any oversight regarding the technology overview video. Your comments are valuable to us, and we'll work on improving these areas to enhance our service experience.

March 23, 2025

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Employee Rating

Atmosphere is pleasant, everyone is pleasant and professional, MR Garcia is easy to deal with, in and out in 40 minutes. More

by hueysalem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Rafael Garcia

Mar 24, 2025

Westside Lexus responded

Salem, we're delighted to hear that Mr. Garcia and the Westside Lexus team provided you with a pleasant and efficient experience! Thanks for sharing your feedback!

March 22, 2025

Dealership Rating
Employee Rating

I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. . More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Mar 24, 2025

Westside Lexus responded

Nick, thank you for sharing your feedback. We're glad to hear that the sales team at Westside Lexus made a positive impression and appreciate your patience with our finance team. We hope to provide an even better experience next time! Please reach out to us if we can be of assistance.

March 20, 2025

Dealership Rating
Employee Rating

Yesterday, I purchased a new Lexus from Westside Lexus. Everything was great. The car was immaculate and all the functions were explained in detail. More

by jpmd2002
Purchase Time
Recommend Dealer
Yes
Mar 21, 2025

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was excellent and that you received a thorough explanation of all the car's features. Enjoy your new Lexus, and thank you for choosing us!

January 26, 2025

Dealership Rating
Employee Rating

Mark was exceptionally easy to work with and very knowledgeable about the cars he is selling. This is the second vehicle we have purchased with him, and he has always made the process simple and pai More

by Ward Parnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Jan 27, 2025

Westside Lexus responded

Ward, it's fantastic to hear that Mark made your experience at Westside Lexus smooth and enjoyable once again. We appreciate your continued trust in us for your vehicle needs!

December 06, 2024

Dealership Rating
Employee Rating

The process was quick and easy. Mark was very helpful and knowledgeable about the car. More

by janicew_2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Dec 09, 2024

Westside Lexus responded

Thank you for sharing your Westside Lexus experience! We're happy to hear that Mark could make it a smooth success.

December 04, 2024

Dealership Rating
Employee Rating

This isn’t my local dealer, I had to drive there to purchase the vehicle I wanted. It was a really nice dealership and the people there were very friendly. More

by dustinrocholl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Dec 04, 2024

Westside Lexus responded

Dustin, we're delighted to hear that your trip to Westside Lexus was worth it and you found our team friendly! Thanks for choosing us, and enjoy your new vehicle!

November 20, 2024

Dealership Rating
Employee Rating

Great customer service. I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was be More

by Laurie20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Nov 20, 2024

Westside Lexus responded

We're delighted to hear that Mark provided exceptional service and kept you well-informed throughout your purchase at Westside Lexus. It's fantastic to know he made the process smooth and accommodating for your schedule. Enjoy every moment with your new vehicle!

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