Mr. Mark Solomon is a nice sale person to trust.
He does
not talk a lot, however when he talks, he gives me correct, decent information.
He is nice, kind, knowing what I need and what West Side Lexus.
H
not talk a lot, however when he talks, he gives me correct, decent information.
He is nice, kind, knowing what I need and what West Side Lexus.
He keeps the balance well.
Mr. Sam Chau, in Financial, did excellent job too.
He is patient, nice, with great care of my interest and investment.
I give him 5 starts rating.
Mr. Aroon Samuel, in delivery, worked hard to set up most important functions in me new car. He is a good person to talk.
Your facility is clean, beautiful, matching the brand name "Lexus".
I am looking forward to working with your guys in many years ahead.
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by huangxiaowu
Verified Customer
Verified Customer
Jul 07, 2025 -
Westside Lexus responded
Thank you for sharing your review of Mark, Sam and Aroon! We are happy that our team was attentive and helpful, and we'll pass along your kind words to them. See you next time at Westside Lexus!
Westside Lexus never disappoints and I will continue to
lease with them in the future!
lease with them in the future!
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by Rogilan
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Jun 13, 2025 -
Westside Lexus responded
We are delighted to hear from you, Rogilan. Thank you for the great review of Westside Lexus!
We have purchased several Lexus cars since 1999.
In the past, we were given a gift. Maybe only a Lexus cap or something. Now, the attitude is all different. It is like we are lucky that we can b
In the past, we were given a gift. Maybe only a Lexus cap or something. Now, the attitude is all different. It is like we are lucky that we can buy a car. Pay sticker price and take what is available. Seems like post,pandemic shortages still affect the market. Mark is a great guy and I am lucky to work with him.
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by abyrdtx
Verified Customer
Verified Customer
May 19, 2025 -
Westside Lexus responded
Thank you for sharing your experience with us at Westside Lexus. We appreciate your loyalty over the years and understand how market changes can impact expectations. It's great to hear that Mark provided excellent service, and we'll be sure to pass along your feedback!
Very communicative.
Explained the features of my new vehicle well. He took the time to show me everything and how to pair it with my phone.
Explained the features of my new vehicle well. He took the time to show me everything and how to pair it with my phone.
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by ASHLAPHILL
Verified Customer
Verified Customer
May 06, 2025 -
Westside Lexus responded
Ashlaphill, we're delighted to hear that you had a great experience with our team at Westside Lexus. It's wonderful to know the features of your new vehicle were explained thoroughly. Enjoy your ride!
Took forever to get tinting and make ready completed.
Also, technology overview was rushed and he stated that he would send us a YOUtube video, but he never did.
Also, technology overview was rushed and he stated that he would send us a YOUtube video, but he never did.
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by abyrdtx
Verified Customer
Verified Customer
May 05, 2025 -
Westside Lexus responded
Thank you for sharing your feedback with us. We apologize for the delay in completing the tinting and make-ready process at Westside Lexus, as well as any oversight regarding the technology overview video. Your comments are valuable to us, and we'll work on improving these areas to enhance our service experience.
Atmosphere is pleasant, everyone is pleasant and
professional, MR Garcia is easy to deal with, in and out in 40 minutes.
professional, MR Garcia is easy to deal with, in and out in 40 minutes.
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by hueysalem
Verified Customer
Verified Customer
Mar 24, 2025 -
Westside Lexus responded
Salem, we're delighted to hear that Mr. Garcia and the Westside Lexus team provided you with a pleasant and efficient experience! Thanks for sharing your feedback!
I enjoyed interacting with the sales team but was
disappointed with the finance team. However, the team came around. Overall liked the experience. .
disappointed with the finance team. However, the team came around. Overall liked the experience. .
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by Nick
Verified Customer
Verified Customer
Mar 24, 2025 -
Westside Lexus responded
Nick, thank you for sharing your feedback. We're glad to hear that the sales team at Westside Lexus made a positive impression and appreciate your patience with our finance team. We hope to provide an even better experience next time! Please reach out to us if we can be of assistance.
Yesterday, I purchased a new Lexus from Westside Lexus.
Everything was great. The car was immaculate and all the functions were explained in detail.
Everything was great. The car was immaculate and all the functions were explained in detail.
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by jpmd2002
Verified Customer
Verified Customer
Mar 21, 2025 -
Westside Lexus responded
We're delighted to hear that your experience at Westside Lexus was excellent and that you received a thorough explanation of all the car's features. Enjoy your new Lexus, and thank you for choosing us!
Mark was exceptionally easy to work with and very
knowledgeable about the cars he is selling. This is the second vehicle we have purchased with him, and he has always made the process simple and pai
knowledgeable about the cars he is selling. This is the second vehicle we have purchased with him, and he has always made the process simple and painless.
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by Ward Parnell
Verified Customer
Verified Customer
Jan 27, 2025 -
Westside Lexus responded
Ward, it's fantastic to hear that Mark made your experience at Westside Lexus smooth and enjoyable once again. We appreciate your continued trust in us for your vehicle needs!
The process was quick and easy.
Mark was very helpful and knowledgeable about the car.
Mark was very helpful and knowledgeable about the car.
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by janicew_2007
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Dec 09, 2024 -
Westside Lexus responded
Thank you for sharing your Westside Lexus experience! We're happy to hear that Mark could make it a smooth success.