Mark Taylor

Bad salesman worst management. Made an appointment to come in with Charmaine, to see Bill at preauction lot. Drove 35 miles. Salesman mark, told me bill was busy. Acted like he was Made an appointment to come in with Charmaine, to see Bill at preauction lot. Drove 35 miles. Salesman mark, told me bill was busy. Acted like he was being labored to let me test drive a vehicle. Was only permitted to test drive vehicle on a designated route. When I asked if I can take it in the highway, mark told me “yeah, if I buy it.” When we returned to the dealership, I tried to discuss a trade and was basically told unless I pay my vehicle off they were NOT interested. So I left. 2 days later I I received a phone call From Charmaine to ask if I made it in, and how was my experience. I explained to her what happened and she asked if she can try to make the situation better and have the Manager Bill call me. I agreed. Bill called me while I was at work and acted totally clueless as to what I thought was wrong. I asked if he could call me the next day, when I was off. He said yes. I have not heard from him since. I have called the dealership 3 times and left messages. More

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