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Mark Valerio

Overview Reviews (811) Inventory (175)

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Mark Valerio

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9

811 Reviews

Overview Reviews (811) Inventory (175)

Industry Experience

11 yrs, 4 mos

4.9

811 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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811 Reviews of Mark Valerio

October 01, 2025

Dealership Rating

Employee Rating

2026 C8 came in with a defective bumper allignment. Dealership tried but unable to make corrections. Car had to be sent to the bodyshop to get it fixed. Dealership tried but unable to make corrections. Car had to be sent to the bodyshop to get it fixed. More

by CIGARANDTOBACCOLLC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shaun Woodward , Shaun is the reason I shop and recommend friends and family to this location. Amazing!

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Oct 01, 2025 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

October 01, 2025

Dealership Rating

Employee Rating

Service personnel are always very helpful. They keep you informed every step of the way. They keep you informed every step of the way. More

by JOY.SANTACROCE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Oct 01, 2025 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

October 01, 2025

Dealership Rating

Employee Rating

I find this dealership to be very friendly, and knowledgeable. I am very pleased with the Service Dept as well as Shawn who sold us our vehicle. knowledgeable. I am very pleased with the Service Dept as well as Shawn who sold us our vehicle. More

by Arlene

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Oct 01, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

October 01, 2025

Dealership Rating

Employee Rating

The people there are great. Professionalism customer service. They did a great job servicing my truck Professionalism customer service. They did a great job servicing my truck More

by The_MaineAttraction

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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September 27, 2025

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Employee Rating

Thanks, they have always gone out of there way to be helpful, I bought my car there new and always go there for service. helpful, I bought my car there new and always go there for service. More

by johnrlewis1946

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper

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Sep 27, 2025 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

September 27, 2025

Dealership Rating

Employee Rating

Mark Valerio was calm and accomadating as I was leaving my vehicle and was not going to have time to remind him of service needed. He said I will meet you and don’t worry . my vehicle and was not going to have time to remind him of service needed. He said I will meet you and don’t worry . More

by dcan1912

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper

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Sep 28, 2025 -

Executive Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kevin Galante Service Manager

September 25, 2025

Dealership Rating

Employee Rating

First time at the dealership. Great experience. Helpful, professional and will be bringing my business there from now on. Great experience. Helpful, professional and will be bringing my business there from now on. More

by nortonjr_06770

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben Bender

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Sep 25, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

September 25, 2025

Dealership Rating

Employee Rating

This visit was for an oil change and a tire rotation which went fine as it always does. which went fine as it always does. More

by ctd.thatsme

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper

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Sep 25, 2025 -

Executive Chevrolet responded

September 25, 2025

Dealership Rating

Employee Rating

Did what I asked Had it done in timeframe? would recommend to other people to use. would recommend to other people to use. More

by Mmorcaldi06492

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 25, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

September 22, 2025

Dealership Rating

Employee Rating

Mark is great to deal with. He listens to my needs. Service is always prompt. He listens to my needs. Service is always prompt. More

by Thomas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 22, 2025 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

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