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Mark Valerio

Overview Reviews (748) Inventory (202)

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Mark Valerio

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9

748 Reviews

Overview Reviews (748) Inventory (202)

Industry Experience

11 yrs, 1 mo

4.9

748 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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748 Reviews of Mark Valerio

July 02, 2025

Dealership Rating

Employee Rating

Quick turnaround and provided an honest assessment regarding how urgent a repair was Great service regarding how urgent a repair was Great service More

by raybarba

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Valerio

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Jul 02, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

July 02, 2025

Dealership Rating

Employee Rating

Max is always so friendly and always makes sure things get done, Thank you very much get done, Thank you very much More

by Rodriguez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Jul 02, 2025 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

June 18, 2025

Dealership Rating

Employee Rating

Great service from the whole team. Always good communication and clean work at a fair cost. Always good communication and clean work at a fair cost. More

by ANTHONYFASANO03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Jun 18, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

June 12, 2025

Dealership Rating

Employee Rating

Clean facility polite staff with speedy service minimum wait time. I would recommend to friends and family. wait time. I would recommend to friends and family. More

by Mgakan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Jun 12, 2025 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

June 12, 2025

Dealership Rating

Employee Rating

Easy to work with and very proffesional. Made the car buying process easy and uncomplicated. Made the car buying process easy and uncomplicated. More

by CAREYT913

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shaun Woodward, Max Pieper

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Jun 12, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

June 11, 2025

Dealership Rating

Employee Rating

Got an appointment very quickly. Checked in quick and was serviced very timely. Was informed of any recalls and courteous staff. Checked in quick and was serviced very timely. Was informed of any recalls and courteous staff. More

by SUE.NEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Jun 11, 2025 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

June 09, 2025

Dealership Rating

Employee Rating

Very professional. Work completed on and correctly. Myself my son and my brother all purchased Silverados from this dealership and are completely satisfied Work completed on and correctly. Myself my son and my brother all purchased Silverados from this dealership and are completely satisfied More

by Guzzyr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper

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Jun 10, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

June 05, 2025

Dealership Rating

Employee Rating

I love that a video is sent as my vehicle is being worked on with information about my tires, brakes etc. No other dealership I've ever been to does this. I will keep coming back!! worked on with information about my tires, brakes etc. No other dealership I've ever been to does this. I will keep coming back!! More

by rainbowbrite421_1999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max Pieper, Ben Bender

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Jun 05, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

June 05, 2025

Dealership Rating

Employee Rating

Overall I fell that the service provided by the service department is good. I have mostly dealt with Mark V and he is great! My last visit was routine other than one complaint I had which was not rectifie department is good. I have mostly dealt with Mark V and he is great! My last visit was routine other than one complaint I had which was not rectified. The service team did not quite understand my complaint hence the message to the technician was incorrect and they could not replicate the issue. Understandably because they were instructed incorrectly. overall they do a good job. More

by bryancpeterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary Gallagher, Sarah Elliott, Ben Bender , Kristin Horton

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Jun 06, 2025 -

Executive Chevrolet responded

Bryan, it's great to hear that Mark and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

Jun 06, 2025 -

Executive Chevrolet responded

Bryan, Thank you for communicating with Max this morning. If we can further look into things for you, please let us know. Executive Chevy Service Team

June 02, 2025

Dealership Rating

Employee Rating

The only dealership my family and I choose to service all our vehicles. Top notch! our vehicles. Top notch! More

by ostgo20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Galante, Max Pieper

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Jun 02, 2025 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

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