**Welcome** to the best buying experience you will ever have. I have been with Wellesley Toyota for many years and know the Toyota product inside and out. I enjoy spending time with my wife and son, traveling, watching Boston teams win championships, and making sure every customer leaves with a smile. I want to be YOUR car guy. Hopefully we will connect and find your dream car!
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
7 yrs, 4 mos
Specialties & Trainings
Master Certified
Sales Society Member
Drive Green Specialist
View more specialties & trainings263 Reviews
Write a Review263 Reviews of Mark Welcome
November 12, 2019
RAV4 purchase It was very easy to work with Toyota of Wellesley and Mark Welcome in the sales department. They were very friendly and helpful, and layed out all of It was very easy to work with Toyota of Wellesley and Mark Welcome in the sales department. They were very friendly and helpful, and layed out all of the options I could choose from on the Rav4. Second time buying a car from them, and I would recommend them. More
November 12, 2019
Friendly, no pressure, and a very pleasant experience. Spend quite awhile with the salesperson and never felt pressured. He was knowledgeable and helpful. I bought a car that same day. Everyone I had conta Spend quite awhile with the salesperson and never felt pressured. He was knowledgeable and helpful. I bought a car that same day. Everyone I had contact with was very pleasant. This is my second purchase with this dealership and when it is time I will go back to them. More
November 11, 2019
very friendly , helpful, no pressure staff whom I dealt with were very helpful, available, friendly and informative..all without pressure to make a particular decisions...great to go ele staff whom I dealt with were very helpful, available, friendly and informative..all without pressure to make a particular decisions...great to go electric with a plug in vehicle More
Other Employees Tagged: Al Javid
November 04, 2019
Worst customer Service plus they cheat you too I signed the lease on August 30th and they call me the next day saying they wouldn't give me the car because on I'm visa so i extend my current car le I signed the lease on August 30th and they call me the next day saying they wouldn't give me the car because on I'm visa so i extend my current car lease and went about my life and they give me a call few weeks later saying that they got TFS to approve my loan. So they give me the car in October and to my shock they charged me for an entire month from August 30th and now I get a bill for late car return fee of $350 for my old car.I literally gave my old car the day I got my new car. I tried to call them multiple times, they ignored me and when I go there they made me wait for hours. I would NOT RECOMMEND this dealership. Please save yourself from being cheated More
October 30, 2019
An impressive service experience led me to return the next day to purchase a replacement car. Mark Welcome, sales rep, was what I like—no pressure to buy but happy to answer questions while looking; enco next day to purchase a replacement car. Mark Welcome, sales rep, was what I like—no pressure to buy but happy to answer questions while looking; encouraging & helpful pointing out features. 5 stars out if 5! More
Other Employees Tagged: Al Javid
August 28, 2019
Salesman Mark Welcome We were in the market for a new 2019 Toyota Tacoma and came to Toyota of Wellesley. We met salesman Mark Welcome and he was very courteous and friend We were in the market for a new 2019 Toyota Tacoma and came to Toyota of Wellesley. We met salesman Mark Welcome and he was very courteous and friendly. We very quickly realized that he was extremely professional and knowledgeable. He was a very personable and not pushy gentleman. I would definitely ask for him again if in the market for a car or truck. He deserves the five stars. More
June 10, 2019
Recent Experience at the Wellesley Toyota Prior to going to this dealership compared prices from several dealers for this same car, Wellesley Toyota was the least expensive of these dealers. W Prior to going to this dealership compared prices from several dealers for this same car, Wellesley Toyota was the least expensive of these dealers. Went into showroom around 2pm and drove out with my new car that afternoon More
Other Employees Tagged: Andrew Dion, Andrew Lee
March 12, 2019
Worst customer service ever. Recently my newly purchased RAV4 I was hit by another car. The insurance company came wrote me a check for the claim and gave me all the informati Recently my newly purchased RAV4 I was hit by another car. The insurance company came wrote me a check for the claim and gave me all the information. I contacted my Toyota dealership, even though they were not on the approved list as I assumed it would be best to go to a Toyota dealer especially one where he just purchased my car. Speaking on the phone with a representative of the dealership I was told to deposit the check, and bring my car in to have it repaired. When I brought my car in to be repaired the representative that I then met had no idea why I was bringing the car to that location as I should have made an appointment so that the car could be brought to a different location where the repairs would be done. The representative was extremely ambivalent when he talked to us, to the point where we had to talk to his manager. The manager also was extremely unhelpful. They had no reason as to why I had taken off a day of work, nor why I had my wife take a day off of work, to drop off the car when in point of fact I really couldn't drop off the car there. The manager eventually backtrack and said I could certainly drop the car off there but that it would probably take two or three weeks because the repair shop was so busy. Needless to say I did not appreciate being treated poorly, and misled as to the process of having the car repaired. Having just spent $25,000 cash to purchase the vehicle, I expected a higher level of customer service. At the very least I would have appreciated not feeling like I was an annoyance or doing something wrong when all I did was follow what I was told. I will never take my car for service to this dealership again, and it has soured me on owning a Toyota. Sent from my Verizon, Samsung Galaxy smartphone More
Other Employees Tagged: Shaun Fisher, Jeff Iken, Larry Keller, Nai Ko Jr, Online Marketing, Tang
January 22, 2019
Outstanding! My wife and I recently leased a 2019 Toyota Camry from Wellesley Toyota. Mark Welcome was our sales person and certainly lived up to his last name! My wife and I recently leased a 2019 Toyota Camry from Wellesley Toyota. Mark Welcome was our sales person and certainly lived up to his last name! Along with Chris Davey's and Al Javid expertise we were able to complete the lease seamlessly. We have been owners of Toyotas for may years and hope to be owners for many more. Thank you all once again! Regards, Diane and Hugh McCurtain More
Other Employees Tagged: Chris Davey , Al Javid
December 13, 2018
Great Job for getting my new car I just got my Highlander XLE last week. It was very nice discussion during the negotiation and I did get what I wanted. Mr. Mark Welcome was great an I just got my Highlander XLE last week. It was very nice discussion during the negotiation and I did get what I wanted. Mr. Mark Welcome was great and patient to explain all related new feature and technology to me my new car during the delivery. The senior Manager, Mr. Ko also came to greeting me. It was a very pleasure experience to me to replace my old Highlander with newly updated Car. Good Job. More
Other Employees Tagged: Brandon Luciano , Mark Welcome