Mark Wilburn | Page 21
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
743 Reviews
Write a Review743 Reviews of Mark Wilburn
December 19, 2024
Glad they found the problem with defective battery. Just wish they had found it months before when we had same problem and asked for battery to be checked and told it was fine which led to more months Just wish they had found it months before when we had same problem and asked for battery to be checked and told it was fine which led to more months of needing to jump battery after minimal time with gate open which was very frustrating. More
December 18, 2024
I’m was very happy with the service I received. Jessica was very helpful and professional; and the services performed were done timely and professionally. Jessica was very helpful and professional; and the services performed were done timely and professionally. More
Other Employees Tagged: Jessica Matos
December 16, 2024
We are new(ish) in town, and didn’t buy our Subie from Randy Marion, but I had an issue with my driver’s side front window not rolling back up. I called to see when I could get it in and the nice lady who Randy Marion, but I had an issue with my driver’s side front window not rolling back up. I called to see when I could get it in and the nice lady who answered the phone saw to it that I got it in that same day, without me even asking!! Mike in the service department went above and beyond to help me when I got it there. Mike, in the service department was very kind and despite their busy schedule, took the time to listen to the problem, explain possible scenarios that could be the issue and got it looked at right away. The mechanics got it to roll up and down smoothly in less that 30 min (they were awesome too!)! Mike gave me a quote for if parts needed to be replaced down the road, and didn’t even charge me for getting the window back up! We will definitely come back here for all our service needs! Becky M- More

