Mark Wilburn | Page 53

The entire service experience was top notch as always. We have always had great experiences. We have always had great experiences. More

by TPRAINITO Verified Customer Verified Customer

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Second service on my Genesis GV70 went smooth as silk. Service was ready when I arrived and wait was short. Mark and his team are super. I will be back. Service was ready when I arrived and wait was short. Mark and his team are super. I will be back. More

by andie1292 Verified Customer Verified Customer

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I recently had the pleasure of experiencing outstanding customer service at the Randy Marion Subaru dealership, and I must commend them for their exceptional service app. From start to finish, my interacti customer service at the Randy Marion Subaru dealership, and I must commend them for their exceptional service app. From start to finish, my interaction with their service team through the app was seamless and exceeded all expectations. First and foremost, the app itself is user-friendly, making it incredibly easy to schedule a service appointment. The intuitive interface guided me through the process effortlessly, allowing me to select the necessary services, choose a convenient appointment time, and even provide specific details about my vehicle's needs. What truly set Randy Marion Subaru apart was the personalized attention and communication throughout the service process. I received timely updates on the status of my vehicle, including notifications when it entered the service bay, updates on the progress, and a final notification when the service was completed. This level of transparency instilled confidence and trust in the dealership's commitment to keeping me informed. Furthermore, the staff's responsiveness to inquiries made me feel valued as a customer. Any questions I had were promptly addressed, showcasing a commitment to customer satisfaction. The courtesy and professionalism displayed by the service team were exemplary, making the overall experience pleasant and stress-free. They even left a hand written post-it note and a couple Yprk patties. Many thanks!! More

by NWHALEY9 Verified Customer Verified Customer

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I have always had a good experience at this dealership. The staff is excellent, and service is always quick The staff is excellent, and service is always quick More

by alixrmoore Verified Customer Verified Customer

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Great experience as always from Randy Marion Subaru. Always great customer service. Thank you very much. Always great customer service. Thank you very much. More

by suanjohnson1 Verified Customer Verified Customer

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Very helpful , did a good job, will bring my car back , thank you for your help thank you for your help More

by denandromcgee Verified Customer Verified Customer

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We were very pleased with the expertise of the team and their willingness to go out if their way to make our experience enjoyable. their willingness to go out if their way to make our experience enjoyable. More

by ddbare Verified Customer Verified Customer

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They are always kind and professional and we've never had an issue. All good! an issue. All good! More

by sjmills6160 Verified Customer Verified Customer

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They’re awesome. Were able to find parts I needed and got them in quickly. Service also pointed out areas of concern as a fyi that don’t need to handled immediately. Were able to find parts I needed and got them in quickly. Service also pointed out areas of concern as a fyi that don’t need to handled immediately. More

by wizkid817 Verified Customer Verified Customer

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I love this dealership and especially the service department. My only problem with the Randy Marion franchise is the service fee they charge to use a credit card. department. My only problem with the Randy Marion franchise is the service fee they charge to use a credit card. More

by J Verified Customer Verified Customer

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