Mark Yacobucci
Mark Yacobucci at Montrose Ford

Mark Yacobucci

Product Specialist

Montrose Ford

3960 Medina Rd
Fairlawn , OH 44333

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Mark Yacobucci

July 21, 2026

Dealership Rating
Employee Rating

Mark was phenomenal to work with. He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ More

by rmcerrito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Montrose Ford responded

Thank you for sharing your positive experience with Mark. We’re glad he provided organized, professional, and accommodating service during your purchase of a used Ford F-150. Enjoy your new truck! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 19, 2026

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Employee Rating

DO NOT TRUST MONTROSE FORD — Their financing department is downright deceptive and reckless. I worked with Mark Yacobucci, who promised me straight-up that my credit application would ONLY be submitted to More

by Jax
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jessica- Finance Manager

Jul 23, 2026

Montrose Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

Jul 23, 2026

Jax responded

Your reply makes it obvious my detailed complaint wasn’t actually read. I clearly instructed both sales and finance to submit my application ONLY to Ford Credit, not to multiple banks in an attempt to bump the interest rate (yes, that’s how finance managers makes commission), especially with my tier-one credit. Those instructions were ignored, my credit was run elsewhere, and no one from management ever picked up the phone to address it before posting this canned, PR-style response. Claiming you prioritize the customer experience without making a single direct call says everything potential customers need to know.

July 15, 2026

Dealership Rating
Employee Rating

Very helpful and friendly. Great selection in the dealership. Would highly recommend both for new cars and used. More

by MK44256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2026

Montrose Ford responded

Thank you for highlighting how welcoming our team was and for noting the wide selection on our lot. We’re thrilled you’d recommend us for both new and pre-owned Ford models. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 07, 2026

Dealership Rating
Employee Rating

Mark was very helpful and patient. I plan to come back for my next purchase! More

by craftmommy3
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2026

Montrose Ford responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 04, 2026

Dealership Rating
Employee Rating

Mark was great, someone you felt was truly trying to help you get through the process and get the deal you were looking. He understands that a good experience now can lead to more opportunity in the future. More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2026

Montrose Ford responded

We’re pleased Mark took the time to guide you through the process and help secure the deal you wanted. Congratulations on your MINI purchase. Please let us know if there’s anything else we can assist you with. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 02, 2026

Dealership Rating
Employee Rating

Dealer added a hidden fee of 1500 during the financing step that was never wanted or announced. More

by BNagel.146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Zlojutro

Jul 03, 2026

Montrose Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 01, 2026

Dealership Rating
Employee Rating

Exceptionally professional and caring on every level. I had the best customer experience that I ever had at any dealership in 30 years thanks to Hello Paula. This is Mark Yacobucci! He is the best and More

by paulatelaviv89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2026

Montrose Ford responded

It’s great to hear that you had such professional and caring service when purchasing your used Ford Explorer. We’re glad Mark provided dedicated support throughout your experience. Thank you for choosing us and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 30, 2026

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Employee Rating

What a fabulous experience. What was potentially a negative situation because of a car accident turned into what I have to say was one of the best customer service experiences More

by BRAWSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian King

Jun 30, 2026

Montrose Ford responded

It’s great to hear our Jaguar-certified collision center turned your repair into a standout experience. We’re pleased the attentive service and condition of your F-PACE met your expectations after the accident. Thank you for recommending our body shop. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 25, 2026

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Employee Rating

I would never choose any other car dealership. You always do goo work and treat customers right. More

by dtrain57lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Nageotte

Jun 25, 2026

Montrose Ford responded

We appreciate your loyalty and are glad our team could deliver on treating you right. It’s wonderful to know you’re pleased with your Jeep experience. Whenever you need anything, we’re here to help. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 16, 2026

Dealership Rating
Employee Rating

Great salesperson! This was the best new car buying experience I’ve ever had! Impressive More

by kniessen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2026

Montrose Ford responded

Thank you for sharing your feedback. We’re thrilled that Mark made your recent Ford purchase so impressive. Enjoy your vehicle and please let us know if we can help again in the future. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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