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Montrose Ford
Fairlawn , OH
853 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 23, 2026
I drove 8.
5 hours from Missouri to buy a 2025 Explorer xx from Montrose Ford on June 13, 2025 after arranging the deal with salesperson Patrick. Patrick was out
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by justuslancaster
Verified Customer
Verified Customer
June 22, 2026
Great customer service.
Andre was very helpful. I appreciated that you were able to complete the work needed in one visit.
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by DAVKARNCM
Verified Customer
Verified Customer
Employees Worked With
Andre
June 22, 2026
I got my vehicle to the dealership by 7:45 AM for an 8
o'clock appointment. I put my keys in the overnight dropbox like I was instructed the week prior. When I showed up to pick up my vehicle at 4 o'clock
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by Mikeho13
Verified Customer
Verified Customer
Employees Worked With
Andre.
Dealership Inventory (248 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Cable TV
- Free Drinks
- Free Coffee
- Free WiFi
- Authorized Accessories Store
- Vending Machines
- Television
- Valet Parking
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Customer Lounge Area
- Automated Car Wash
- Quick Lube
