Marketing Team
Marketing Team at Crain Buick GMC of Springdale

Marketing Team

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Crain Buick GMC of Springdale

6372 West Sunset Ave
Springdale, AR 72762

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18 Reviews
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18 Reviews

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18 Reviews of Marketing Team

May 15, 2026

Dealership Rating
Employee Rating

Careful. Go somewhere else to buy. They will sell you a car with damage from hail and then not live up to their Buick won’t let us sell a car unless it’s 100 More

by donnyray58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gregg

March 27, 2026

Dealership Rating
Employee Rating

Service advisor refuses to call me back, a few issues that I would like to discuss such as my airbox and cabin filter not being put back together correctly. Tried to leave several messages and even More

by rehnaythegreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service advisor

May 06, 2026

Crain Buick GMC of Springdale responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication and the issues you've encountered with your airbox and cabin filter. This is not the level of service or attention to detail we strive for. Please reach out to our Service Manager, Frank Vela, at (479) 326-5255.

April 28, 2025

Dealership Rating
Employee Rating

I want to thank Ricardo Martinez for helping me get into my new to me Ford Mustang GT, He work really hard to get this deal done for me. Thanks More

by Shawn Hayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Martinez

September 13, 2024

Dealership Rating
Employee Rating

My time here was super easy! They listened to what I was looking for, showed me multiple options, and walked me through my whole process. This was my first time buying a car, so More

by Josieedwardss2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 28, 2024

Dealership Rating
Employee Rating

Worst experience ever. Salesman was untrained and it took four hours to complete the sale. Oscar, the finance guy, would not take no for an answer to extended warranty. More

by Craigbmopar
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 26, 2024

Dealership Rating
Employee Rating

How can you not find records of a vehicle that was purchase and been in shop there three different times. Tells me if you can't fix it you avoid it. Also to charge additional to diagnose a vehicle tha More

by ballkelly57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service Manger

October 07, 2023

Dealership Rating
Employee Rating

The worst cant even fix brakes Stole over 2500 from me for a brake job that did never work Refused to call back or take responsibility xxxx this place !!!!!! More

by Disappointed!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 20, 2023

Dealership Rating
Employee Rating

I had a great experience dealing with Rick C. Purchasing over the phone and picking up my Tacoma from 1000 miles away. Rick C. is trustworthy and reliable just like my Toyota Tacoma I purchased More

by ecuellarservin
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick C.

July 30, 2022

Dealership Rating
Employee Rating

Horrible experience… these guys still owe me $850 per the “We Owe, You Owe” agreement and have treated me very poorly. They refuse to give me my check unless I sign a confidentiality agreement so I can’t ta More

by Bradsmith
Customer Service
Friendliness
Price
Recommend Dealer
No

June 29, 2022

Dealership Rating
Employee Rating

Jerry Rivas is the best salesman! ! Make the right choice, give him a call or go see him!! More

by akayelucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Rivas

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