Marketing Team

I was told by a sales representative that they will not miss my business over a few hundred dollars when asking what the best price in a vehicle is. They lost a lot of revenue since I buy ford trucks and d miss my business over a few hundred dollars when asking what the best price in a vehicle is. They lost a lot of revenue since I buy ford trucks and did get them serviced there. I will be going to another dealership for all of my Ford needs More

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Tarrelle Hall was remarkable and outstanding on how he treated us and selling us exactly what we were searching for. His loyalty and professionalism is far beyond what we expected!!! treated us and selling us exactly what we were searching for. His loyalty and professionalism is far beyond what we expected!!! More

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Tyler Benson was great with his services 👏 and was Polite prompt and answer all questions that I need Polite prompt and answer all questions that I need More

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They avoid performing any warranty repairs and always have some excuse why issues are the customers fault and not that ford vehicles are built cheap. Avoid this horrible dealership and ford vehicles at a have some excuse why issues are the customers fault and not that ford vehicles are built cheap. Avoid this horrible dealership and ford vehicles at all times More

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Words cannot even begin to express the amount of time, work and dedication Que Roberts put into my car deal. Being a first time buyer, I was very nervous about the whole process. Mr.Roberts not only helpe work and dedication Que Roberts put into my car deal. Being a first time buyer, I was very nervous about the whole process. Mr.Roberts not only helped ease that anxiety, but shot it to me straight about the details of my deal and got it done with professionalism, timeliness, and just pure business class. He made sure everything went smooth and handled everything so well. I told myself after this experience, I WILL NOT buy another car from anyone but Que Roberts. Thanks for making me feel like a valued customer and you have my whole family as customers for life from here on out! More

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Lazy salespeople and manager. Tons of salesman inside the store but none on the lot. Had to go in and find a salesperson. Tons of salesman inside the store but none on the lot. Had to go in and find a salesperson. More

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Bailey was absolutely phenomenal! He made sure to take amazing care of us! He answered any and all questions we had. He made sure to get exactly what we wanted and at the best price p He made sure to take amazing care of us! He answered any and all questions we had. He made sure to get exactly what we wanted and at the best price possible! He is very knowledgeable having multiple years in the business. Zack is super knowledgeable due to a decade + in the business and is an absolute straight shooter. He made sure to explain everything extremely well and made sure we were comfortable with the numbers. I highly recommend shopping Crain Ford of Little Rock! You will not be disappointed! Go see Bailey Laster! More

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Had some recalls done on our 2021 ford f150 rocky Ridge. Took it back last Thursday it throws a code after there work and the shop manager accused me of unplugging a wire off the diff why would I do that to Took it back last Thursday it throws a code after there work and the shop manager accused me of unplugging a wire off the diff why would I do that to my 10000 truck. They messed up and wanted me to pay 175 dollars no they was the only one that did the recalls on the truck. They want be touching our truck again. More

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Bought 2024 Bronco. Friendly customer service and Great to work with!! Definitely recommend Crain Ford! Friendly customer service and Great to work with!! Definitely recommend Crain Ford! More

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Painless Experience. Told them what I was trading and basically made the deal for F-150 over the phone with Henry. The whole transaction took 3 hours. My kind of deal! Told them what I was trading and basically made the deal for F-150 over the phone with Henry. The whole transaction took 3 hours. My kind of deal! More

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