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Marketing Team
28 Reviews
28 Reviews
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28 Reviews of Marketing Team
May 09, 2023
I think the sales was nice and courtesy. The issue I had was when I got home I heard a ticking in the engine so I raised the hood though I would check the oil. It was 2 quarts low the engine The issue I had was when I got home I heard a ticking in the engine so I raised the hood though I would check the oil. It was 2 quarts low the engine was filthy with mud and dirt. I called back and asked if the detailing included cleaning the engine and was told no. I blame this on myself I usually don't by a vehicle without checking the oils and things like that especially if the engine is filthy because I can't see if there's any leaks. But I figured this is a good dealership so shouldn't be any issues but I was wrong. After driving a little I started hearing weird nosies so I took it back in and the looked at it heard the sounds I was talking about but thought nothing was wrong. Not very good service. Shame on me for thinking I was getting a good deal from this dealership. More
by kevincole.99
Other Employees Tagged: Zach
March 28, 2023
Worst dealer experience ever! If you custom order a vehicle, this dealer WILL add a market adjustment even if they lie and say they won't. I was originally told I would only pay M If you custom order a vehicle, this dealer WILL add a market adjustment even if they lie and say they won't. I was originally told I would only pay MSRP on the day I ordered my vehicle. Was only informed about mandatory markup when I scheduled to pick up my vehicle 6+ months later. Spoke with sales manager who actually wanted to add more market ADJUSTMENT! I called Ford customer service and complained loudly. A manager even told me that Ford can't prevent bad dealerships from markups. Ford hates dealerships like Crain Ford. The only way I would set foot at this dealership is when Ford closes them down. I pray this dealership fails. Summary: I made a mistake ordering from Crain Ford. Crain Ford is Not an MSRP dealer. Ford says they will reduce allocations for bad dealerships. Ford Crush this dealership. I hate myself for getting ripped off by this dealer. Don't be victimized. There are MSRP Ford dealers playing by the rules. CRAIN AIN'T ONE OF THEM. Greed. More
by StealerDealer
Other Employees Tagged: Bums
October 26, 2022
STAY AWAY Horrible place. They have had my vehicle since Aug. 14 today is Oct. 26. no loaner no rental. The service department is the worse.They do not return calls. Save your They have had my vehicle since Aug. 14 today is Oct. 26. no loaner no rental. The service department is the worse.They do not return calls. Save your a headache Please go someplace else.... More
by gmoneyrwg
April 07, 2022
This was the easiest purchase of a new car I have ever made. The value of my trade in was excellent along with the final purchase price of my new car. Follow up has also been outstanding. Totally satisf made. The value of my trade in was excellent along with the final purchase price of my new car. Follow up has also been outstanding. Totally satisfied with my Crain experience. More
by gnmassey
February 24, 2022
I received excellent service from beginning to end. Most places you go take forever and you feel like they’re just making the sale. This place gives you their all even after you leave the lot. I’ve now Most places you go take forever and you feel like they’re just making the sale. This place gives you their all even after you leave the lot. I’ve now purchased two vehicles through them and would recommend them to everyone. More
by byrd.m
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