Marla Rosser | Page 3

Easy process Process was easy and convenient. Sales lady was awesome and was top of everything. She was very helpful and made sure we were getting the car we wante Process was easy and convenient. Sales lady was awesome and was top of everything. She was very helpful and made sure we were getting the car we wanted. More

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Fast Food Experience Bought my car 3/22/19. Have not heard a word from this place since. Rushed like ordering fast food. Hectic, unorganized, want your money then done! Bought my car 3/22/19. Have not heard a word from this place since. Rushed like ordering fast food. Hectic, unorganized, want your money then done! More

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Handsdown Best Car Buying Experience & Customer Service I was helped by Marla Rosser & was immediately felt welcomed. This was my first experience buying a newer car and one at a bigger dealer so I was a li I was helped by Marla Rosser & was immediately felt welcomed. This was my first experience buying a newer car and one at a bigger dealer so I was a little apprehensive but Marla quickly alleviated all those concerns. This was one of the best run dealers I've ever had the pleasure of purchasing a car from. No pressure and a non corporate environment despite it's size, it was a great casual place where the employees looked like they enjoyed working there and genuinely wanted to help their customers. Marla was able to assist me right away as a walk in customer and made the entire process very easy. I went in shortly before closing on a Monday to test drive a car and had to go out of town for work the rest of the week. Marla was able to communicate with me the rest of the week despite being away and kept me updated every step of the process. Once I was back in town that Friday I was able to come in, sign the papers, and be on my way. She made me feel very comfortable, relaxed, and confident in my car buying decision. She made sure to explain the entire process and lay out my options in an honest helpful way which I really appreciated. I HIGHLY recommend Marla and this entire dealership for anyone considering purchasing a new/like new car. More

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Great experience! Marla Rosser helped make our experience very pleasant. Marla also helped on the financing side by keeping us informed during the process. Definitely Marla Rosser helped make our experience very pleasant. Marla also helped on the financing side by keeping us informed during the process. Definitely a welcomed change from the typical dealership routine. The no haggle with prices below market is also a huge bonus. The car we bought was clean and in better shape than similar cars at other dealerships where I looked. More

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just online with Marcelo Palomo I was just inquiring online , I asked Marcelo for saleswoman Marla Rosser there, she had written me yesterday and he said let me get you her phone #, I was just inquiring online , I asked Marcelo for saleswoman Marla Rosser there, she had written me yesterday and he said let me get you her phone #, & he actually did it. I had experience with carmax dealer yesterday, I called to speak to my salesman & man answering phone could not be bothered to fwd my call or my message to my agent while i was driving. My salesman has been there 16yrs, he never got the message i left either. Customer Service is so important. So I am super impressed with Marcelo Palomo & Drivers Select so far....primo customer service !!! Thank you Marcelo Palomo. More

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Car Buying how it should be! Finally, a pleasant and haggle free car buying experience! What a refreshing change to show up at a dealership (100+ miles away from home) to find tha Finally, a pleasant and haggle free car buying experience! What a refreshing change to show up at a dealership (100+ miles away from home) to find that the car is exactly as described and the price is EXACTLY the same as they quoted you to begin with. Full transparency, and the best pricing around. No gimmicks, no pressure to add anything on, no changes in the price- which is a refreshing change from all of my past car buying purchases. Marla, our sales rep was a pleasure to work with and I definitely recommend using her to purchase a vehicle! We will be using driversselect when we find ourselves in need of our next vehicle. More

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The car and salesmen was wonderful When we got the car everything was great. Until we was driving and the car ran out of gas and we all know that is a no no. So we were stuck for almost When we got the car everything was great. Until we was driving and the car ran out of gas and we all know that is a no no. So we were stuck for almost 4 hours on the freeway in a new car because the car was sold without any gas. We are praying it didn't do any damage to the car. More

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Low pressure buying experience I found my vehicle through car gurus and made a request with the dealer to come look at the car. Upon arriving, my contact met me in the parking lot, I found my vehicle through car gurus and made a request with the dealer to come look at the car. Upon arriving, my contact met me in the parking lot, started the process on getting the value ofy trade in and immediately let me test drive the car I was interested in. She allowed me to take it as long as I wanted. She took time to answer my questions and did a great job! More

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Highly recommend Marla! I made an appointment with Marla Rosser prior to coming in, and she delivered a great buying experience for me and my fiancee. Once we gave all the re I made an appointment with Marla Rosser prior to coming in, and she delivered a great buying experience for me and my fiancee. Once we gave all the required info, she processed all the necessary steps quickly and painlessly, all while remaining friendly and very approachable. Overall, I had a very good buying experience. The only reason I did not give 5 stars to the dealership was that when we came and checked in at the front desk, it took them over 30 minutes before being able to page Marla to attend to us, and did not give us an ETA throughout the wait time. Other than that, I would personally recommend coming to see her if you plan on purchasing/leasing a new car. More

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Excellent service Marla (Marla Rosser) was great all the way. She got everything done in a timely fashion and I drove out with my choice car the same night. Thanks Marla (Marla Rosser) was great all the way. She got everything done in a timely fashion and I drove out with my choice car the same night. Thanks Noor More

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