"2011 Honda Civic"
They did it again! Absolutely wonderful people to work with. They go above and beyond for their customers. This is my third time buying from them and I have had the best experience each and every time. Again thank you guys for everything and you will continue to get our business.
"2013 Explorer "
It was overall a great buying experience although I didn’t get what I wanted but that was not the fault of the dealer or employees. I just didn’t have the time to find what I was looking for and needed something that day. They all stayed very late to get my deal finished. They definitely went above and beyond. They were all very nice and courteous. I’m not an easy person to deal on vehicles with. But not once did they show any frustration. I would recommend these folks to anyone anytime. It was also nice that it was a small hometown feel. Unlike most dealers you go to they are normally stuck up and have an “I’m better than you” attitude. Not st shook auto though. They were awesome, friendly and down to earth people.
"Shook Auto was just awesome"
Bryan Koehler from New Philadelphia, Ohio was an awesome salesman. He worked hard getting my loan thru, even after hours. It was a great experience purchasing thru them. The whole team there are a great group of people. I will definitely come back to get another car from them.
- Rachel Joseph
From the time I applied for financing on the Shook Auto website, my service was outstanding! Everyone took very good care of me and made the entire transaction a breeze!
Amazing people to work with I enjoyed working with them they not only did they find the kind of vehicle I was looking for and helped to get me financing through a bank
- Henry L Sanders
Everyone here at SHOOK AUTO is really nice and polite if you need a vehicle come to SHOOK AUTO and get you a ride if you have any questions or problems with your vehicle they help you out Bryan Kohler is very great to talk to
"From start to finish amazing "
I went into this dealership after being told no from 3 other dealerships with the mindset of probably going to be a no again but I had the day off of work and really wanted a new truck. So here's how it went. Saturday 10-7-17 I called and asked if they still had a 2009 Chevy Avalanche that caught my eye online, the sales person i talked to was named Bryan. He looked it up an said yes we do still have it, would you like to set up a test drive. Because I was at work I was unable to set it up but atleast I knew it was still available. Monday 10-09-17 rolls around and I go in and meet Bryan and Marlea and from the get go they were amazing, spoke very professional very knowledgeable and answered all my questions. After a few minutes of small talk I decided I wanted to test drive the Avalanche. I drove it all around town took it on the highway and everything. Went back to dealership and started talking to Marlea about financing because my credit was not so good(503). After I filled all the paperwork out she went to work with the banks. So it was around 530ish pm an we had struck out with a few banks but she was still working on it for me. After calling an talking to her around 6ish unfortunately the answer was no(which I expected). So I just went about my workday the following day 10-10-17. Around 1030am I get a call from Marlea and Bryan, she said congrats I hammered down a little bit more on the bank and got you financed and got you 75$ bellow your max monthly payment. So I'm thinking sweet heck yes I'm super excited and tell her yes I for sure want it and ill be in. So I finish my day at work and head for the dealership, upon arrival again they both were very awesome and professional. So we go in side and start the paperwork process. The lady that did the paperwork (icant remember her name) but she was wonderful as well and answered every question I had with explanations when i needed it and did so without rushing me a single bit or anything. So my personal opinion of this dealership is ill definitely go back, and will recommend them to anyone. Thank you again Shook Auto
I had a great experience with Shook Auto. They worked hard to fit me with a vehicle that suited my needs, not just what they wanted to sell me like other dealers that I tried. I got what I was looking for, with the payment that I wanted. They were very helpful and understanding of my situation and my atypical needs being self employed and needing a heavy duty diesel pickup on a budget. I've already recommended Shook Auto to my friend who is looking!
- Shawna Workman
I pride shook on the way they work with you, Find what's right for you in particular, but never push you into something you don't want. Amazing people to work with.
Very friendly and helpful and polite. Making sure I got what I wanted in price and in the payment. Thanks again for everything Shook Auto!!