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Marlend Kaceli

Overview Reviews (171)

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Marlend Kaceli

Marlend Kaceli | Page 11

Client Advisor

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

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5.0

171 Reviews

Overview Reviews (171)

Dealership Experience

7 yrs, 1 mo

Industry Experience

22 yrs, 10 mos

Languages Spoken

Albanian

English

German

Italian

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5.0

171 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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171 Reviews of Marlend Kaceli

March 30, 2022

Dealership Rating

Employee Rating

Marlend has a great knowledge of BMWs and was very helpful during the whole process. helpful during the whole process. More

by robertmonaco90

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Mar 31, 2022 -

BMW of Tenafly responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Tenafly!

March 20, 2022

Dealership Rating

Employee Rating

It was pleasure working with Marlend. He is responsive and dedicated for any requests from clients. He is responsive and dedicated for any requests from clients. More

by fship750

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Mar 21, 2022 -

BMW of Tenafly responded

Thank you for the 5-star review! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at BMW of Tenafly.

March 19, 2022

Dealership Rating

Employee Rating

I had excellent positive experience at the dealership. My lease was due I was shopping for next BMW. Due supply line shortage to car industry, the price was very high. I decided to buyout my leased vehicl My lease was due I was shopping for next BMW. Due supply line shortage to car industry, the price was very high. I decided to buyout my leased vehicle. Marlend , Steve and Charles helped and guided me going through to purchase process made very time efficient and easy. Everyone at the dealer was courteous, helpful and friendly. More

by Wchoi

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Stephen Hourican, Charles Carmona

Mar 19, 2022 -

BMW of Tenafly responded

Hello, We are pleased that our team was courteous and helpful whilst assisting you. Thank you for choosing BMW of Tenafly and please let us know if there is anything else we can help with.

March 16, 2022

Dealership Rating

Employee Rating

Everyone was super nice everything went smooth this was my first bmw and will definitely buy more my first bmw and will definitely buy more More

by Blakeevans01

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Carmona

Mar 17, 2022 -

BMW of Tenafly responded

Congratulations on your new BMW purchase! We are thrilled to have assisted you in finding the perfect vehicle for you. Thank you for trusting the BMW of Tenafly to get the job done right, we look forward to welcoming you back again down the road.

March 12, 2022

Dealership Rating

Employee Rating

It was a pleasure working with Marlend. He was very knowledgeable and courteous to our needs. He kept us well informed and made the experience better for us. He was very knowledgeable and courteous to our needs. He kept us well informed and made the experience better for us. More

by roman33160

Recommend Dealer

Yes

Mar 13, 2022 -

BMW of Tenafly responded

Roman, we thank you for sharing your great review for us here at BMW of Tenafly. We strive to provide our customers with the best service possible. We appreciate your business.

February 19, 2022

Dealership Rating

Employee Rating

Excellent service, friendly and knowledgeable staff. Delivery of my new purchase was right on schedule. Delivery of my new purchase was right on schedule. More

by joannebrown068

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dominick Vitetta, Stephen Hourican, Angelo Renzulli, Landon Greer, Charles Carmona

Feb 19, 2022 -

BMW of Tenafly responded

Joanne, we thank you for the great review for us here at BMW of Tenafly. We strive to provide our customers with the best service possible in a timely manner. We value your business.

Feb 19, 2022 -

joannebrown068 responded

Great service

Feb 19, 2022 -

joannebrown068 responded

Great customer service 👏 👌

February 16, 2022

Dealership Rating

Employee Rating

I always have had a great experience at BMW of Tenafly. I have had great professionalism and understanding of what vehicle I want. With Marlend Kaceli I have had great professionalism and understanding of what vehicle I want. With Marlend Kaceli More

by jgouvanis

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fred Siegel, Dominick Vitetta , Stella Kumsung Oh

Feb 16, 2022 -

BMW of Tenafly responded

Thank you for the excellent review! Congratulations on your new ride! Don't hesitate to reach out o us when we can work with you down the road at BMW of Tenafly.

Feb 16, 2022 -

jgouvanis responded

Thank you for such a great experience!

February 12, 2022

Dealership Rating

Employee Rating

Provides detailed information about the different models and options available. Always available for questions and respond quickly to emails. and options available. Always available for questions and respond quickly to emails. More

by uyaniv

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Feb 12, 2022 -

BMW of Tenafly responded

Thank you for your positive feedback! At BMW of Tenafly, our Sales Team always strives to provide knowledgeable and professional service and support for any of your BMW needs.

January 23, 2022

Dealership Rating

Employee Rating

Everyone is friendly from the moment you walk in the door. Attentive service. Quality care. Quick service. door. Attentive service. Quality care. Quick service. More

by Lulu

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Landon Greer

Jan 23, 2022 -

BMW of Tenafly responded

Lulu, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2022

Dealership Rating

Employee Rating

This review is about an experience with recent lease of a used X3. I would like to single out my sales rep Marlend Kaceli. He worked with us on the price, was very patient, diligent, prompt with answers an used X3. I would like to single out my sales rep Marlend Kaceli. He worked with us on the price, was very patient, diligent, prompt with answers and follow ups. Overall I would definitely recommend Marled and overall the BMW of Tenafly to anyone interested obtaining or servicing your BMW. More

by onemarjan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jan 18, 2022 -

BMW of Tenafly responded

Thank you for sharing your positive review with us and we are very happy to know our Sales Team provided you with excellent customer service throughout the leasing process for an X3. We appreciate you and we thank you for choosing to do business with BMW of Tenafly.