Marlenea Steffens | Page 7
Sprinter Service Advisor
Mercedes-Benz of Oklahoma City
14240 Broadway Extension
Edmond, OK 73103
I have been in Dealership automotive repair industry for 28 years and blessed to become a part of the Mercedes-Benz of Okc team since October of 2015. I am "Nana" to 10 amazing grand kids that are the loves of my life. I love to read, paint, and decorate. I love helping people and have a very positive, tender heart for others. I take care of the Mercedes Cars, SUVs and Sprinter Commercial Vans and Motor homes. I absolutely love my customers and taking care of all of their service and repair needs. I work with the best in the industry and it shows. I'm looking forward to building a long,wonderful relationship with you!
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
35 yrs, 2 mos
Languages Spoken
English
64 Reviews
Write a Review64 Reviews of Marlenea Steffens
January 18, 2018
Always excellent! The staff at MB OKC is always on top of it. Work is completed correctly. They go out of their way to ensure everything is addressed, and corrected a The staff at MB OKC is always on top of it. Work is completed correctly. They go out of their way to ensure everything is addressed, and corrected at the time of appointment. I know when I have any issues they have my back. This is critical with a commercial vehicle. Thanks to all the support from MB OKC! More
Other Employees Tagged: Kale Khalili, Samuel Resendiz, Paul (Sprinter/Metris)
December 31, 2017
"Check Engine Light" came on travelling through Oklahoma The Sprinter Service Manager, Marlenea, was very courteous and helpful and immediately put one of her master mechanics on the job to assess my van. Th The Sprinter Service Manager, Marlenea, was very courteous and helpful and immediately put one of her master mechanics on the job to assess my van. The mechanic quickly identified and fixed the problem (a loose connection to the exhaust monitoring system). He also found that my lane-assist cameras were not adjusted properly when I took delivery of the van at another dealership a few days earlier. He even topped off my DEF tank without charging me and then test drove my van to make sure there were no other issues. I was soon on my way east in no time at all with all the repairs covered under my warranty. It was a remarkably good experience overall. More
Other Employees Tagged: Master Sprinter mechanic (sorry, did not remember his name)
December 13, 2017
Service Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as qu Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as quick as possible. More
Other Employees Tagged: The drivers are great and very personable!
April 27, 2017
Great service and support. Always consistent This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a current vehicle, I am always pleased with the results. They make going to a dealership fun. More
Other Employees Tagged: Tray Martin, Tim Allred, Cynthia McCoy, Debra Osborne, Ron White, Jeff Trebbien, Craig Walker, Lance McHenry, Bryon Hudgins, George Nicholson, Jeremy Williams , Randy Bednar, Todd Bondy, Scott Dounn, Raeanne Johnson, Kale Khalili, Krisanne Klein, Rob Lackey, Dave Nichols, Kristina Parsons, Brent Yates
Dealership Inventory (369 Vehicles)

