Marlenea Steffens
Marlenea Steffens at Mercedes-Benz of Oklahoma City

Marlenea Steffens | Page 7

Sprinter Service Advisor

Mercedes-Benz of Oklahoma City

14240 Broadway Extension
Edmond, OK 73103

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64 Reviews

I have been in Dealership automotive repair industry for 28 years and blessed to become a part of the Mercedes-Benz of Okc team since October of 2015. I am "Nana" to 10 amazing grand kids that are the loves of my life. I love to read, paint, and decorate. I love helping people and have a very positive, tender heart for others. I take care of the Mercedes Cars, SUVs and Sprinter Commercial Vans and Motor homes. I absolutely love my customers and taking care of all of their service and repair needs. I work with the best in the industry and it shows. I'm looking forward to building a long,wonderful relationship with you!

Dealership Experience

10 yrs, 7 mos

Industry Experience

35 yrs, 2 mos

Languages Spoken

English English

not yet
rated

64 Reviews

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64 Reviews of Marlenea Steffens

January 18, 2018

Dealership Rating
Employee Rating

Always excellent! The staff at MB OKC is always on top of it. Work is completed correctly. They go out of their way to ensure everything is addressed, and corrected a More

by lakers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kale Khalili, Samuel Resendiz, Paul (Sprinter/Metris)

Jan 18, 2018

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help! Be sure to let us know how we can help in the future.

December 31, 2017

Dealership Rating
Employee Rating

"Check Engine Light" came on travelling through Oklahoma The Sprinter Service Manager, Marlenea, was very courteous and helpful and immediately put one of her master mechanics on the job to assess my van. Th More

by Traveller from out of State
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Master Sprinter mechanic (sorry, did not remember his name)

Jan 02, 2018

Mercedes-Benz of Oklahoma City responded

Thank you so much for the kind words! We are sorry you had issues during your trip, but are glad our team was able to help get you back on the road quickly.

December 13, 2017

Dealership Rating
Employee Rating

Service Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as qu More

by Lubbockgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The drivers are great and very personable!

Dec 13, 2017

Mercedes-Benz of Oklahoma City responded

We are so glad that Marlenea has been able to help with your service needs! Please let her, or anyone on our team, know if we can help in any way!

April 27, 2017

Dealership Rating

Great service and support. Always consistent This dealership always meets and exceeds my expectations in every way. Whether its a purchase of a new car or simply service and even a car wash on a More

by Mark Muratore
Recommend Dealer
Yes

Other Employees Tagged: Tray Martin, Tim Allred, Cynthia McCoy, Debra Osborne, Ron White, Jeff Trebbien, Craig Walker, Lance McHenry, Bryon Hudgins, George Nicholson, Jeremy Williams , Randy Bednar, Todd Bondy, Scott Dounn, Raeanne Johnson, Kale Khalili, Krisanne Klein, Rob Lackey, Dave Nichols, Kristina Parsons, Brent Yates

Apr 27, 2017

Mercedes-Benz of Oklahoma City responded

Mark, thanks so much for your kind words. We love having you as a part of the MBOKC family! Please be sure to let us know how we can help in the future!

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