Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 10

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

October 15, 2021

Dealership Rating
Employee Rating

My Service Advisor always goes above and beyond my expectations no matter what the problem. Rapids Honda is my "go to" place for all service on my CR-V. More

by GailGenin
Recommend Dealer
Yes
Oct 15, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 12, 2021

Dealership Rating
Employee Rating

I was very satisfied with the dealership and the people at the dealership. They were very friendly and helpful with all of my experiences there. I would highly recommend Rapids Honda to others. More

by sheilahusom
Recommend Dealer
Yes

Other Employees Tagged: Jon Dahl

Oct 12, 2021

Rapids Honda responded

Thanks for sharing your thoughts, Sheila, about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2021

Dealership Rating
Employee Rating

Latest service was poor. Asked Service Manager to call me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job! More

by drcinps
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wade Gilbertson , Lucas Smith great!

Oct 18, 2021

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2021

Dealership Rating
Employee Rating

Very good customer service. The employees are friendly and do a very good job with maintenance on my vehicle. More

by kenokekic95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2021

Dealership Rating
Employee Rating

Friendly and did a great job. Will return again. Would recommend to anyone. Great customer service. More

by khe_vo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad Marlin was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 22, 2021

Dealership Rating
Employee Rating

Marlin did a great job of getting my HR-V serviced while I waited. He also advised my of the service checks that were done to my HR-V More

by JRFREE1945
Recommend Dealer
Yes
Sep 22, 2021

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Marlin and all of us at Rapids Honda are glad to have you as a customer, and we look forward to seeing you next time. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 21, 2021

Dealership Rating
Employee Rating

The checking was efficient and speedy. They did an excellent job and highly efficient and speedy. We love our Honda dealership! More

by catscooking101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Braun

Sep 22, 2021

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 21, 2021

Dealership Rating
Employee Rating

Got me in quickly and explained the work as well as what care I can expect coming up. More

by BLAINE D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Blaine, and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 20, 2021

Dealership Rating
Employee Rating

Marlin Haney was my Service Advisor and had to drive my car until he could duplicate my problem which wasn't easy to do. He went above and beyond and solved it, the vehicle now runs perfect, with a new tra More

by fedjr36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear Marlin was such a big help, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2021

Dealership Rating
Employee Rating

Had a hard to find CRV hybrid I really like the car was treated nice More

by geno.stroot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Bringle , Roy Lacey

Sep 19, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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