My Service Advisor always goes above and beyond my
expectations no matter what the problem. Rapids Honda is my "go to" place for all service on my CR-V.
expectations no matter what the problem. Rapids Honda is my "go to" place for all service on my CR-V.
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by GailGenin
Verified Customer
Verified Customer
Oct 15, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I was very satisfied with the dealership and the people
at the dealership. They were very friendly and helpful with all of my experiences there. I would highly recommend Rapids Honda to others.
at the dealership. They were very friendly and helpful with all of my experiences there. I would highly recommend Rapids Honda to others.
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by sheilahusom
Verified Customer
Verified Customer
Other Employees Tagged:
Jon Dahl
Oct 12, 2021 -
Rapids Honda responded
Thanks for sharing your thoughts, Sheila, about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Latest service was poor. Asked Service Manager to call
me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job!
me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job!
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by drcinps
Verified Customer
Verified Customer
Oct 18, 2021 -
Rapids Honda responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Very good customer service. The employees are friendly
and do a very good job with maintenance on my vehicle.
and do a very good job with maintenance on my vehicle.
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by kenokekic95
Verified Customer
Verified Customer
Sep 29, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Friendly and did a great job. Will return again. Would
recommend to anyone. Great customer service.
recommend to anyone. Great customer service.
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by khe_vo
Verified Customer
Verified Customer
Sep 24, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad Marlin was able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin did a great job of getting my HR-V serviced while
I waited. He also advised my of the service checks that were done to my HR-V
I waited. He also advised my of the service checks that were done to my HR-V
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by JRFREE1945
Verified Customer
Verified Customer
Sep 22, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Marlin and all of us at Rapids Honda are glad to have you as a customer, and we look forward to seeing you next time.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The checking was efficient and speedy. They did an
excellent job and highly efficient and speedy. We love our Honda dealership!
excellent job and highly efficient and speedy. We love our Honda dealership!
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by catscooking101
Verified Customer
Verified Customer
Other Employees Tagged:
Jake Braun
Sep 22, 2021 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Got me in quickly and explained the work as well as what
care I can expect coming up.
care I can expect coming up.
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by BLAINE D
Verified Customer
Verified Customer
Sep 21, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business, Blaine, and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin Haney was my Service Advisor and had to drive my
car until he could duplicate my problem which wasn't easy to do. He went above and beyond and solved it, the vehicle now runs perfect, with a new tra
car until he could duplicate my problem which wasn't easy to do. He went above and beyond and solved it, the vehicle now runs perfect, with a new transmission.
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by fedjr36
Verified Customer
Verified Customer
Sep 21, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear Marlin was such a big help, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Had a hard to find CRV hybrid I really like the car was
treated nice
treated nice
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by geno.stroot
Verified Customer
Verified Customer
Sep 19, 2021 -
Rapids Honda responded
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com