Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 11

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
222 Reviews
not yet
rated

222 Reviews

Write a Review

222 Reviews of Marlin Haney

September 17, 2021

Dealership Rating
Employee Rating

Very good, very helpful they went out of there way to make me satisfied, very friendly staff. More

by andy.liddiard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Thomas

Sep 19, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2021

Dealership Rating
Employee Rating

The service was great and everyone is so nice. They made up for the awful experience I had at the Brooklyn Park Honda. More

by caritaraeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson

Sep 19, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 17, 2021

Dealership Rating
Employee Rating

These guys are great. Always friendly with a smile and get the service done in a timely manner. More

by ckane1630
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Sep 17, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Marlin and Chad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Dealership Rating
Employee Rating

Great Customer Service! The service Staff were very Friend. They wer on time with my appointment. Service complete in a timely manner. More

by dfman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nordstrom, John Vang, Chase Hollenbeck, Andrew Nelson, Shawn Richter , Travis Johnson, Luke Khilans, Luke Knilans, Chris Lyles

Sep 13, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Dealership Rating
Employee Rating

Efficient employees who helped make my buying experience a good one. I am a first time Honda owner and am hoping for a great experience!! More

by bmguthrie9
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Scott Andrews, Katie Young

Sep 13, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 12, 2021

Dealership Rating
Employee Rating

Careless in finishing job order twice make me disappointed and not trust you anymore despite I was trustful in you from the beginning of my deal More

by MOHAMED85GAMIL58
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 29, 2021

Rapids Honda responded

We're sorry to hear about your experience, Mohamed, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

September 09, 2021

Dealership Rating
Employee Rating

Great service. Tell you when things are needed to be change or fix. I like the fact that they will watch your car for you. More

by Mai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

Dealership Rating
Employee Rating

The dealership has been reactive in aligning the outstanding products that were purchased and needed to be scheduled. They were timely and done with great customer services and my satisfaction. More

by Carrie m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

Dealership Rating
Employee Rating

Rapids Honda was great and worked with me to get me everything I needed. I would definitely recommend Rapids Honda to friends and family. Thank you. More

by whiterl02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Braun

Sep 08, 2021

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 31, 2021

Dealership Rating
Employee Rating

My Sales person was excellent. The paperwork person and service are lacking. Detailing did not get done. They tried to have me sign to agree to auto sales calls on my phone. Paperwork was not done corre More

by kimsie711
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Myles Van Den Boom

Sep 14, 2021

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Customer satisfaction is our top priority and it's disappointing to hear that we missed the mark here. We appreciate your feedback as it allows us to identify areas of improvement, and we will be sure to share your comments with the team. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

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