Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 15

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

April 23, 2021

Dealership Rating
Employee Rating

The roof rack for the Ridgeline that I purchased in January was back-ordered and didn't arrive until April. However, when it finally arrived at Rapids Honda, Lucas Smith contacted me immediately and m More

by pjsilbernagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Marlin and Lucas and hope you enjoy your long awaited roof rack. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

Dealership Rating
Employee Rating

Good service. Easy entrance to shop. Greeted right away and quickly on the road with a loaner. Job completed correctly and on time. Would come back. More

by mdjbethelmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 15, 2021

Dealership Rating
Employee Rating

I ran into an issue with the airbags and needed an urgent appointment and they were able to fit me in and provided me with a rental car. Their willingness to work with me on this issue was greatly appreciat More

by resolvemedlegal
Customer Service
Recommend Dealer
Yes
Apr 15, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 13, 2021

Dealership Rating
Employee Rating

Excellent service from the time I got in and updating me and letting me know how long it will take it was a great experience More

by joker96928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 10, 2021

Dealership Rating
Employee Rating

The order was a bit mixed at the service center. I think the actual service ordered was completed. They were kind enough to not charge me for the service. More

by Liza B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2021

Rapids Honda responded

Thank you for your review, Liza, we will be sure to share your feedback with the team. We truly appreciate your business and hope you will give us another opportunity to serve you. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 08, 2021

Dealership Rating
Employee Rating

Best place to shop for a new Honda ! With all the incentives, buying new was the best bet for me. I love my new Insight inside & out. I have never driven a more beautiful car ! Roger was attentive, l More

by leec4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Andriyesh, Roger Thomas, John ( been there just a month now) 5 Star

April 06, 2021

Dealership Rating
Employee Rating

Appreciate always able to make appointment that works with my schedule. Easy/ comfortable check in and out once vehicle is ready.....oh and it’s a bonus everyone is friendly and not only hears but also More

by jillpill777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 06, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 05, 2021

Dealership Rating
Employee Rating

I bought my Honda a little over a month ago. From that time, I have received superior customer service from every detail to question I have had More

by sandyrox79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Young

Apr 05, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Took my new CRV in for it's first oil change, and asked about a tiny interior trim piece that was missing. They replaced it for free, even though I purchased it from a differen More

by RC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Rapids Honda responded

It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2021

Dealership Rating
Employee Rating

Quick service and answered all of my questions. They explained the new features on my 2020 Honda CRV. They quickly fixed the small defect on the exterior of the vehicle. More

by christina_vollrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Braun

Apr 01, 2021

Rapids Honda responded

Thank you, Christina, for sharing your sales experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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