The roof rack for the Ridgeline that I purchased in
January was back-ordered and didn't arrive until April. However, when it finally arrived at Rapids Honda, Lucas Smith contacted me immediately and m
January was back-ordered and didn't arrive until April. However, when it finally arrived at Rapids Honda, Lucas Smith contacted me immediately and made an appointment for the installation. Marlin Haney coordinated the installation which was completed when promised. Both Lucas and Marlin provided excellent service and the roof rack looks great!
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by pjsilbernagel
Verified Customer
Verified Customer
Apr 26, 2021 -
Rapids Honda responded
Thank you for sharing your experience with us! We're happy to hear it went well working with Marlin and Lucas and hope you enjoy your long awaited roof rack. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good service. Easy entrance to shop. Greeted right away
and quickly on the road with a loaner. Job completed correctly and on time. Would come back.
and quickly on the road with a loaner. Job completed correctly and on time. Would come back.
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by mdjbethelmn
Verified Customer
Verified Customer
Apr 19, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I ran into an issue with the airbags and needed an urgent
appointment and they were able to fit me in and provided me with a rental car. Their willingness to work with me on this issue was greatly appreciat
appointment and they were able to fit me in and provided me with a rental car. Their willingness to work with me on this issue was greatly appreciated.
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by resolvemedlegal
Verified Customer
Verified Customer
Apr 15, 2021 -
Rapids Honda responded
Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Excellent service from the time I got in and updating me
and letting me know how long it will take it was a great experience
and letting me know how long it will take it was a great experience
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by joker96928
Verified Customer
Verified Customer
Apr 13, 2021 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The order was a bit mixed at the service center. I think
the actual service ordered was completed. They were kind enough to not charge me for the service.
the actual service ordered was completed. They were kind enough to not charge me for the service.
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by Liza B
Verified Customer
Verified Customer
Apr 11, 2021 -
Rapids Honda responded
Thank you for your review, Liza, we will be sure to share your feedback with the team. We truly appreciate your business and hope you will give us another opportunity to serve you. Thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Best place to shop for a new Honda ! With all the
incentives, buying new was the best bet for me. I love my new Insight inside & out. I have never driven a more beautiful car ! Roger was attentive, l
incentives, buying new was the best bet for me. I love my new Insight inside & out. I have never driven a more beautiful car ! Roger was attentive, listened to my concerns & helped me throughout the entire process. I went in for a test drive, & drive home with my new car. Thanks to John for helping me get my old vehicle back home. I’d recommend anyone looking to buy a new Honda go here first. You won’t be disappointed !
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by leec4321
Verified Customer
Verified Customer
Other Employees Tagged:
Kristina Andriyesh, Roger Thomas, John ( been there just a month now) 5 Star
Appreciate always able to make appointment that works
with my schedule. Easy/ comfortable check in and out once vehicle is ready.....oh and it’s a bonus everyone is friendly and not only hears but also
with my schedule. Easy/ comfortable check in and out once vehicle is ready.....oh and it’s a bonus everyone is friendly and not only hears but also listens to the customer!
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by jillpill777
Verified Customer
Verified Customer
Apr 06, 2021 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I bought my Honda a little over a month ago. From that
time, I have received superior customer service from every detail to question I have had
time, I have received superior customer service from every detail to question I have had
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by sandyrox79
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Apr 05, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Fast and friendly service. Took my new CRV in for it's
first oil change, and asked about a tiny interior trim piece that was missing. They replaced it for free, even though I purchased it from a differen
first oil change, and asked about a tiny interior trim piece that was missing. They replaced it for free, even though I purchased it from a different dealer.
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by RC
Verified Customer
Verified Customer
Apr 01, 2021 -
Rapids Honda responded
It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Quick service and answered all of my questions. They
explained the new features on my 2020 Honda CRV. They quickly fixed the small defect on the exterior of the vehicle.
explained the new features on my 2020 Honda CRV. They quickly fixed the small defect on the exterior of the vehicle.
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by christina_vollrath
Verified Customer
Verified Customer
Other Employees Tagged:
Jake Braun
Apr 01, 2021 -
Rapids Honda responded
Thank you, Christina, for sharing your sales experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com