Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 14

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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222 Reviews
not yet
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222 Reviews

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222 Reviews of Marlin Haney

June 10, 2021

Dealership Rating
Employee Rating

I brought my Honda Fit in for a recall. They performed the service the same day and required very little from me. I can’t speak to pricing because it was free as a recall. I’d recently had a bad experienc More

by tkol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 05, 2021

Dealership Rating
Employee Rating

I take my car to your dealership for all my maintenance and repairs. I have only had good experiences. The staff is friendly and very efficient. I never feel like they charge me for things that I don't nee More

by mlw1968gi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that you've had such a positive experience, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2021

Dealership Rating
Employee Rating

We had contacted Rapids Honda and Natalie Cherne quickly confirmed that the dealership had the model, trim level, and color available. She provided an e-mail link to the car. Upon arrival, we were greeted b More

by trusofamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Andrews, Natalie Cherne, Eric Mulvihill, Katie Young

Jun 03, 2021

Rapids Honda responded

Hello Truso Family, Here at Rapids Honda, customer satisfaction is our #1 priority. Eric, Scott and our team always do their best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Congratulations on your new Pilot! We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 27, 2021

Dealership Rating
Employee Rating

I brought my brand new Accord in to have the windows tinted and a remote starter put it. I picked it up the next day, and there was a dent and two deep scratches on my door. They agreed to repair it. More

by mlronning
Customer Service
Friendliness
Price
Recommend Dealer
No
May 31, 2021

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 26, 2021

Dealership Rating
Employee Rating

Fast and courteous service with a knowledgeable staff that was very helpful and friendly it was a good experience and everything was nice and clean More

by willo2500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 25, 2021

Dealership Rating
Employee Rating

I’ve worked with Marlin the last couple times I’ve been into Honda and he is so friendly and super helpful. My car didn’t get fixed that same day so he set me up with a loaner car and kept me in the loop a More

by tammy.lam17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Rapids Honda responded

Thank you so much for your excellent review, Tammy! We are so glad that Marlin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 17, 2021

Dealership Rating
Employee Rating

Marlin was welcoming. He explained everything that would be done on my Honda H-RV and provided a vehicle for my use. When I returned to pick it up, that process was also very smooth. Even though I have forg More

by Akosua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear that Marlin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 10, 2021

Dealership Rating
Employee Rating

I've had nothing but pleasant experiences with the Rapids Honda service staff. I've dealt with Chad, Marlin and Lucas, and all are very friendly, professional, and they get the job done right, and in a timel More

by armst22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Lucas Smith

May 10, 2021

Rapids Honda responded

Thank you for your review and kind words for Chad and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 04, 2021

Dealership Rating
Employee Rating

Marlin in service was excellent. He provided friendly and fast service and kept me updated throughout the process. I have only had good experiences with Rapids Honda. More

by rlanger21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Marlin and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 25, 2021

Dealership Rating
Employee Rating

I purchased my 2016 Honda Civic from Rapids Honda in 2019 and have had a wonderful experience each time I’ve brought it in for maintenance. Marlin Haney has been wonderful in ensuring all proper maintenance More

by ejparr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Rapids Honda responded

EJ, Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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