I am so happy that there is a Honda dealership near my
home. I didn't like driving to Brooklyn Park. Marlin was very friendly and my car was ready in the time he stated. Great service. I will be retur
home. I didn't like driving to Brooklyn Park. Marlin was very friendly and my car was ready in the time he stated. Great service. I will be returning when my car needs service.
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by jaborlaw
Verified Customer
Verified Customer
Nov 02, 2020 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Although the service manager was great, keeping me
informed along the way, letting me know when he was out and who would take over while he was gone, this was the 4th time I was in for the same thing.
informed along the way, letting me know when he was out and who would take over while he was gone, this was the 4th time I was in for the same thing. It is disappointing to me that it has taken this many times to make the fix and I keep my fingers crossed that we are good.
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by Michelle
Verified Customer
Verified Customer
Oct 27, 2020 -
Rapids Honda responded
Michelle, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin and John were very helpful and made sure we were
satisfied. John took his time explaining and diagnosing our vehicle. They made sure we were happy before we left.
satisfied. John took his time explaining and diagnosing our vehicle. They made sure we were happy before we left.
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by BKM
Verified Customer
Verified Customer
Oct 21, 2020 -
Rapids Honda responded
We are very happy Marlin and John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I was in and out for my oil change. The services were
prompt and I conveniently received a text when it was done. Marlin did an excellent job and was very personable.
prompt and I conveniently received a text when it was done. Marlin did an excellent job and was very personable.
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by Linda
Verified Customer
Verified Customer
Oct 21, 2020 -
Rapids Honda responded
It's great to hear that we were able to get you in and out quickly, Linda. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Honest, i didnt feel they were selling me service/repair
i dont need. Trustworthy. Very pleasant to sit in their clean and well lit service waithing room waiting for your car
i dont need. Trustworthy. Very pleasant to sit in their clean and well lit service waithing room waiting for your car
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by skdworshak
Verified Customer
Verified Customer
Oct 19, 2020 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin was excellent he took care of all my concerns in a
rapid manner and went above and beyond. Also, didn’t promise more than could be delivered.
rapid manner and went above and beyond. Also, didn’t promise more than could be delivered.
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by smmizell5665
Verified Customer
Verified Customer
Oct 18, 2020 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Marlin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Pretty good service , covered rental diagnostic was done
in an efficient manner . Gave four because the ecu was reset and is taking a while for it to get my original hp back to norm
in an efficient manner . Gave four because the ecu was reset and is taking a while for it to get my original hp back to norm
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by mcgeezy24
Verified Customer
Verified Customer
Oct 08, 2020 -
Rapids Honda responded
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service was on time and the friendliness and knowledge
was good. 5 stars to Marlin. Area was clean and safety took preference. Car was returned clean.
was good. 5 stars to Marlin. Area was clean and safety took preference. Car was returned clean.
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by DHAWALP
Verified Customer
Verified Customer
Oct 08, 2020 -
Rapids Honda responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
They have always been good to us. It was a welcome
change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where yo
change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where you can wait for as long as a half hour before ever even drop your keys off. One of their technicians even stayed late to fix the shifter in my car when it broke on my way home. Great place!
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by dtmunson
Verified Customer
Verified Customer
Oct 07, 2020 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The service work was done in a timely manner. I
experienced polite and courteous service. It was quick and easy service for a Honda recall.
experienced polite and courteous service. It was quick and easy service for a Honda recall.
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by mpcoty
Verified Customer
Verified Customer
Oct 06, 2020 -
Rapids Honda responded
Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com