Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 22

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

November 02, 2020

Dealership Rating
Employee Rating

I am so happy that there is a Honda dealership near my home. I didn't like driving to Brooklyn Park. Marlin was very friendly and my car was ready in the time he stated. Great service. I will be retur More

by jaborlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 27, 2020

Dealership Rating
Employee Rating

Although the service manager was great, keeping me informed along the way, letting me know when he was out and who would take over while he was gone, this was the 4th time I was in for the same thing. More

by Michelle
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Rapids Honda responded

Michelle, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Dealership Rating
Employee Rating

Marlin and John were very helpful and made sure we were satisfied. John took his time explaining and diagnosing our vehicle. They made sure we were happy before we left. More

by BKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Vang

Oct 21, 2020

Rapids Honda responded

We are very happy Marlin and John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

Dealership Rating
Employee Rating

I was in and out for my oil change. The services were prompt and I conveniently received a text when it was done. Marlin did an excellent job and was very personable. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

Rapids Honda responded

It's great to hear that we were able to get you in and out quickly, Linda. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 19, 2020

Dealership Rating
Employee Rating

Honest, i didnt feel they were selling me service/repair i dont need. Trustworthy. Very pleasant to sit in their clean and well lit service waithing room waiting for your car More

by skdworshak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 18, 2020

Dealership Rating
Employee Rating

Marlin was excellent he took care of all my concerns in a rapid manner and went above and beyond. Also, didn’t promise more than could be delivered. More

by smmizell5665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2020

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Marlin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Dealership Rating
Employee Rating

Pretty good service , covered rental diagnostic was done in an efficient manner . Gave four because the ecu was reset and is taking a while for it to get my original hp back to norm More

by mcgeezy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Rapids Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Dealership Rating
Employee Rating

Service was on time and the friendliness and knowledge was good. 5 stars to Marlin. Area was clean and safety took preference. Car was returned clean. More

by DHAWALP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Dealership Rating
Employee Rating

They have always been good to us. It was a welcome change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where yo More

by dtmunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Oct 07, 2020

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

Dealership Rating
Employee Rating

The service work was done in a timely manner. I experienced polite and courteous service. It was quick and easy service for a Honda recall. More

by mpcoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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