Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 21

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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222 Reviews
not yet
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222 Reviews

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222 Reviews of Marlin Haney

November 12, 2020

Dealership Rating
Employee Rating

My service was timely. The service writer, Marlin, was very helpful, and kept me updated The dealership waiting area was very clean and comfortable! Will be back! More

by semerick17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Rapids Honda responded

Hello, It's great to hear that Marlin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 10, 2020

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Employee Rating

Brought my Honda Civic in to get new rotors. Was able to schedule an appointment with Marlin to drop off my vehicle at night so the guys could get to work on it promptly the next morning. The Civic was serv More

by BrianJ8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Rapids Honda responded

Thank you, Brian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 09, 2020

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Employee Rating

Marlin Haney was fantastic. A+ service! He went the extra mile to make sure everything was fixed and covered. Appreciate the prompt follow up and service! More

by danmbruneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney

Nov 09, 2020

Rapids Honda responded

Dan, Thank you for taking the time to write this review and let us know how Marlin and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 09, 2020

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Employee Rating

Great service and very helpful and friendly staff service ,all completed in time I will definitely will come back for my next service Very professional!! More

by cesarjosuemorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Nov 09, 2020

Rapids Honda responded

Cesar, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 08, 2020

Dealership Rating
Employee Rating

Everything went as expected. The entire staff was friendly and courteous and informative. The workmanship was top notch and the price was fair. I will return to Rapids Honda for all my service work. More

by arkmchl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Myles Van Den Boom

Nov 09, 2020

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us! We are glad to hear that our service team took good care of you. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 05, 2020

Dealership Rating
Employee Rating

Marlin got me in on short notice and then had the car back to me on time, as promised. Marlin was very courteous and respectful. More

by paulyoungmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Rapids Honda responded

Paul, It's fantastic to hear that Marlin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

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Employee Rating

Service was prompt, through, and issue was addressed. Problem of undercarriage or brake noise had been taken care of. No new problem to report to date. More

by Rszol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Rapids Honda responded

Hello, Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

Dealership Rating
Employee Rating

The staff was very helpful and kind. Show care and communicate efficiently allowing a stress free and easy visit for me! Will definitely be coming again for service More

by jbobaric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

Dealership Rating
Employee Rating

Owners manual stated a certain oil should be used for transfer case. The technician used a wrong viscosity. I asked about it and was told it is the "same." 75W85 is not the same as 80W90 especially in co More

by kirollos11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 18, 2020

Rapids Honda responded

Thank you for bringing this problem to our attention. We’d love to learn more about it and help you further. Please call our customer service. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

November 03, 2020

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Employee Rating

Marlin was super great. Wonderful customer service. Rapids Honda is the best. Chad also goes above and beyond. Always there for us to answer questions. More

by karenkiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Rapids Honda responded

Karen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Marlin and the Rapids Honda team are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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