My service was timely. The service writer, Marlin, was
very helpful, and kept me updated
The dealership waiting area was very clean and comfortable!
Will be back!
very helpful, and kept me updated
The dealership waiting area was very clean and comfortable!
Will be back!
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by semerick17
Verified Customer
Verified Customer
Nov 13, 2020 -
Rapids Honda responded
Hello, It's great to hear that Marlin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Brought my Honda Civic in to get new rotors. Was able to
schedule an appointment with Marlin to drop off my vehicle at night so the guys could get to work on it promptly the next morning. The Civic was serv
schedule an appointment with Marlin to drop off my vehicle at night so the guys could get to work on it promptly the next morning. The Civic was serviced adequately.
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by BrianJ8484
Verified Customer
Verified Customer
Nov 10, 2020 -
Rapids Honda responded
Thank you, Brian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin Haney was fantastic. A+ service! He went the extra
mile to make sure everything was fixed and covered. Appreciate the prompt follow up and service!
mile to make sure everything was fixed and covered. Appreciate the prompt follow up and service!
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by danmbruneau
Verified Customer
Verified Customer
Other Employees Tagged:
Marlin Haney
Nov 09, 2020 -
Rapids Honda responded
Dan, Thank you for taking the time to write this review and let us know how Marlin and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service and very helpful and friendly staff service
,all completed in time
I will definitely will come back for my next service
Very professional!!
,all completed in time
I will definitely will come back for my next service
Very professional!!
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by cesarjosuemorales
Verified Customer
Verified Customer
Nov 09, 2020 -
Rapids Honda responded
Cesar, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everything went as expected. The entire staff was
friendly and courteous and informative. The workmanship was top notch and the price was fair. I will return to Rapids Honda for all my service work.
friendly and courteous and informative. The workmanship was top notch and the price was fair. I will return to Rapids Honda for all my service work.
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by arkmchl
Verified Customer
Verified Customer
Nov 09, 2020 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us! We are glad to hear that our service team took good care of you. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Marlin got me in on short notice and then had the car
back to me on time, as promised. Marlin was very courteous and respectful.
back to me on time, as promised. Marlin was very courteous and respectful.
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by paulyoungmac
Verified Customer
Verified Customer
Nov 05, 2020 -
Rapids Honda responded
Paul, It's fantastic to hear that Marlin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service was prompt, through, and issue was addressed.
Problem of undercarriage or brake noise had been taken care of. No new problem to report to date.
Problem of undercarriage or brake noise had been taken care of. No new problem to report to date.
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by Rszol
Verified Customer
Verified Customer
Nov 04, 2020 -
Rapids Honda responded
Hello, Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The staff was very helpful and kind. Show care and
communicate efficiently allowing a stress free and easy visit for me! Will definitely be coming again for service
communicate efficiently allowing a stress free and easy visit for me! Will definitely be coming again for service
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by jbobaric
Verified Customer
Verified Customer
Nov 04, 2020 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Owners manual stated a certain oil should be used for
transfer case. The technician used a wrong viscosity. I asked about it and was told it is the "same." 75W85 is not the same as 80W90 especially in co
transfer case. The technician used a wrong viscosity. I asked about it and was told it is the "same." 75W85 is not the same as 80W90 especially in colder states/climates. After conforming with corporate and other dealer locations, I bought the correct oil and completed the task myself. Very dissapointed.
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by kirollos11
Verified Customer
Verified Customer
Nov 18, 2020 -
Rapids Honda responded
Thank you for bringing this problem to our attention. We’d love to learn more about it and help you further. Please call our customer service.
Lance Spah
Service Director
(952) 207-7800
lspah@rapidshonda.com
Marlin was super great. Wonderful customer service.
Rapids Honda is the best. Chad also goes above and beyond. Always there for us to answer questions.
Rapids Honda is the best. Chad also goes above and beyond. Always there for us to answer questions.
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by karenkiley
Verified Customer
Verified Customer
Nov 03, 2020 -
Rapids Honda responded
Karen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Marlin and the Rapids Honda team are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com