Marlin Haney
Marlin Haney at Rapids Honda

Marlin Haney | Page 3

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
222 Reviews
not yet
rated

222 Reviews

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222 Reviews of Marlin Haney

May 22, 2022

Dealership Rating
Employee Rating

When visiting the Rapids Honda Service Department, the staff is always friendly, curious and efficient. The work is always completed in a timely manner. More

by tjelmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson , Katie Young

May 23, 2022

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 22, 2022

Dealership Rating
Employee Rating

It was a very pleasant experience everything was handled smoothly and efficiently. Great customer service. More

by melisshill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 16, 2022

Dealership Rating
Employee Rating

Poor service. Bring my truck into have power steering fixed and they didn't even fix it. Got my truck back they exact same way as I brought it in as. More

by justinpeterson812
Customer Service
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Rapids Honda responded

Justin, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 16, 2022

Dealership Rating
Employee Rating

Service and parts department are excellent to work with. Great people and communication was excellent. More

by johnsonwon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman , Kristina Andriyesh

May 16, 2022

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive service experience and congratulations on your new car! If there is anything else Kristina, Marlin, or Shane can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 15, 2022

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff aiming to make the customers happy and satisfied. I would recommend this dealership to my friends and family More

by angelrane23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paige Thimmesch

May 16, 2022

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 11, 2022

Dealership Rating
Employee Rating

EVERYONE that I came in contact with was of great help to me. I would definitely recommend you guys to everyone I know that's looking for a vehicle, New or Used. Thanks to EVERYONE! More

by tonyarjohnson38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa

May 12, 2022

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tonya, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 09, 2022

Dealership Rating
Employee Rating

My wife brought the van in since I was out of town. She said she was treated like a woman that didn’t know anything. She said the representative that took care of her was very condescending and rude. S More

by djwillar
Customer Service
Friendliness
Price
Recommend Dealer
No
May 13, 2022

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 09, 2022

Dealership Rating
Employee Rating

Good customer service and the sales people a wonderful. A good my oil change and it was perfectly done. And the service at the oil change was perfect More

by aminaib
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Cesar Morules, Chase Hollenbeck, Andrew Nelson, Hamdija Mustafic , Kenneth Chan, Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles

May 09, 2022

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 08, 2022

Dealership Rating
Employee Rating

Marlin was great to work with. the problem is that I told them what the problem was when i made my appt so I would think they would order the part than but no they waited tell I b More

by timmid.flannery
Recommend Dealer
Yes
May 09, 2022

Rapids Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help however apologize for the long wait time. We hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 06, 2022

Dealership Rating
Employee Rating

Great service and workers were excellent and they gave me a loaner car to get back home. More

by tavinjanda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa

May 07, 2022

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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